Oumy Sidibe
Cincinnati
Summary
Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident. Active listener uncovers customer desires and recommends appropriate solutions. Excellent communicator and problem solver.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated healthcare and customer service professional with experience in patient access, emergency department registration, cosmetology, and retail sales. Skilled in insurance verification, patient registration, HIPAA compliance, customer relations, and problem-solvin
Overview
4
4
years of professional experience
Work History
Patient Access Representative
Mercy Health - West Hospital
Cincinnati
05.2025 - 06.2026
- Greeted patients and visitors warmly to create a welcoming environment.
- Verified patient insurance information accurately during registration process.
- Scheduled appointments efficiently using hospital management software.
Hairstylist
Holiday Hair
Cincinnati
06.2024 - 10.2025
- Provided personalized hair consultations to determine client needs and preferences.
- Performed a variety of haircuts, colors, and styles using professional tools.
- Maintained cleanliness and organization of workstations and salon equipment.
Beauty Advisor
Ulta Cosmetics
Cincinnati
05.2023 - 08.2023
- Showed customers how to apply makeup and other products to achieve desired looks.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
Cashier
Kroger
Cincinnati
07.2022 - 05.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma -
North College Hill High School
Cincinnati, OH05.2033
High School Diploma -
Diamond Oaks Career Development Center
Cincinnati, OH05.2033
Skills
Patient Registration Insurance Verification HIPAA Compliance Customer Service Scheduling Payment Processing Data Entry Hair Styling Sales Team Collaboration
Timeline
Patient Access Representative
Mercy Health - West Hospital
05.2025 - 06.2026
Hairstylist
Holiday Hair
06.2024 - 10.2025
Beauty Advisor
Ulta Cosmetics
05.2023 - 08.2023
Cashier
Kroger
07.2022 - 05.2023
High School Diploma -
North College Hill High School
High School Diploma -
Diamond Oaks Career Development Center