OURAYA MARSHALL
Medical Billing and Coding
Auburn,WA
Summary
Medical Billing and Coding Specialist with 5 years providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes. Working independently in remote setting.
Overview
5
5
years of professional experience
Work History
Revenue Specialist I, ROPS
Davita, Inc & American Renal Associates
Federal way, WA
04.2022 - Current
- Prepared legal documentation and efficiently managed administrative duties including organizing paperwork, scheduling appointments and maintaining accurate records.
- Demonstrated excellent attention to detail, assessing medical claims for compliance with regulations and correcting discrepancies, ensuring accurate and efficient processing of claims in compliance with applicable guidelines.
- Maintained productive contact with insurance providers, developing and implementing strategies to resolve complex medical claims issues quickly and effectively.
- Mange assigned workload to meet strict deadlines, prioritizing important tasks and maintaining effective communication with supervisors and team members on task status.
- Identified and addressed delinquent accounts, collecting payments from unpaid invoices, and maintaining accurate records of customer payments, efficiently reconciling accounts receivables to general ledger.
- Resolved claim denials and prevented delays by verifying information and correcting discrepancies prior to submission, enhancing claim processing efficiency by 30%.
- Maintained high customer satisfaction rate, managing customer complaints and needs with excellent communication skills, supporting company reputation.
RevenueCycleSpecialist
Valley Cities Behavioral Health
Federal Way, WA
01.2022 - 08.2022
- Proficient in managing billing and reimbursement processes for behavioral healthcare services, ensuring accurate and timely submission of claims and maximizing revenue.
- Knowledgeable in legal and regulatory requirements related to billing and reimbursement for healthcare services, including HIPAA and Medicaid/Medicare guidelines.
- Skilled in analyzing financial data and identifying trends to improve revenue cycle performance and optimize reimbursement.
- Proficient in depositing cash and cashiers check into company business accounts, both manually and remotely ensuring that funds are accurately recorded and accounted for.
- Experienced in communicating with patients, insurance companies, and other stakeholders to resolve billing and reimbursement issues and ensure customer satisfaction.
- Detail-oriented and organized, with ability to maintain accurate records and documentation related to billing and revenue cycle processes.
- Strong problem- solving and critical thinking skills, with ability to identify and resolve complex billing and reimbursement issues in a timely and effective manner.
Medical Office Administrator
Family Practice Physician
Auburn, WA
09.2018 - 06.2021
- Strong organizational skills, with experience managing schedules, appointments, and records for busy medical office.
- Proficient in variety of software systems and applications, including Microsoft Office and electronic medical records (EMR) systems.
- Excellent communications skills, with proven ability to interact professionally with clients, patients , and colleagues.
- Experience working in fast paced environment, with ability to multitask and mange competing priorities.
- Strong attention to detail and accuracy in data entry and record-keeping, with commitment to maintaining confidentiality and privacy.
- Demonstrated ability to work independently and as part of team, with strong work ethic and commitment to excellence.
Education
Associate of Applied Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL09.2020
Skills
- Attention to detail
- Analytical
- Problem-solving
- Verbal and written communication
- Customer service
- Time management
- Organizational
- Technical
- Regulatory compliance
- Adaptability
- Teamwork
- Ethical standards and decisions
- Insurance claims analysis
- Coding error resolution
- Records management
- Records review
- PPE Compliance
- Teambuilding
- Decision-Making
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The supernatural is the natural not yet explained.
Elbert Hubbard
Timeline
Revenue Specialist I, ROPS
Davita, Inc & American Renal Associates
04.2022 - Current
RevenueCycleSpecialist
Valley Cities Behavioral Health
01.2022 - 08.2022
Medical Office Administrator
Family Practice Physician
09.2018 - 06.2021
Associate of Applied Science - Medical Billing And Coding
Ultimate Medical Academy
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