Ousmane Fall
Winston-Salem,NC
Summary
Recent college graduate with a BA in Sociology and a Social Work focus, seeking a position in social services where I can use my skills and knowledge to make a positive impact on the lives of others. Proven ability to enhance education, listen to and understand the needs of others, problem-solve, and assist individuals from diverse backgrounds.
Bright Eligibility Worker promoting a extensive career conducting applicant interviews, overseeing appointment scheduling, and handling administrative tasks. A well-rounded employee with expertise processing applications for food stamps . Ready for a new position that involves successfully handling various responsibilities in a fast-paced setting.
Overview
6
6
years of professional experience
Work History
Eligibility Worker II
Department of Social Services
Winston-Salem, North Carolina
08.2023 - Current
- Reviewed applications to verify client information and resolve discrepancies.
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Sociology Research Assistant
NC A&T
Greensboro, NC
01.2023 - 04.2023
- Investigated and analyzed various aspects of the food landscape to promote healthier lifestyles and well-being
- Gathered data through surveys, interviews, and observational studies to gain valuable insights into the food choices, dietary habits, and perceptions of students, faculty, and staff on campus
- Successfully conducted literature reviews on the factors influencing food-related behaviors
Case Manager Assistant
Piedmont Health Services and Sickle Cell Agency
High Point, NC
08.2020 - 05.2021
- Empathetically assisted clients in accessing nutritious food resources, addressing their immediate nutritional needs while promoting overall health and recovery
- Actively engaged with individuals, providing guidance on available resources, treatment options, and financial assistance programs, empowering them to make well-informed choices for their healthcare and financial well-being
- Demonstrates a commitment to the welfare of individuals living with sickle cell disease by advocating for their needs
Tutor & Youth Mentor
Black Child Development Center
Greensboro, NC
08.2019 - 05.2020
- Tutored and fostered a positive learning environment for eleven to fourteen-year-olds, through mentorship
- Utilized effective teaching strategies to guide students in mastering mathematical concepts, improving their problem-solving skills, and building a solid foundation in math
- Served as a reliable and attentive supervisor during recreational activities, ensuring a safe and enjoyable environment for all participants
Education
B.A. - Sociology
North Carolina A&T State University
Greensboro, NC05.2023
Skills
- Proficient in Microsoft Suite
- Empathy
- Ability to handle sensitive information with discretion
- Research
- Organization
- Communication
- Problem-Solving
References
- Stephanie Teixeira-Poit, PhD, Associate Professor, North Carolina A&T State University, steixeirapoit@ncat.edu, 336-285-2125
- Tobin N. Walton, PhD, Assistant Professor of Sociology & Program Coordinator, North Carolina A&T State University, tnwalton@ncat.edu, 336-285-2292
Languages
- English
- Wolof
- French
Timeline
Eligibility Worker II
Department of Social Services
08.2023 - Current
Sociology Research Assistant
NC A&T
01.2023 - 04.2023
Case Manager Assistant
Piedmont Health Services and Sickle Cell Agency
08.2020 - 05.2021
Tutor & Youth Mentor
Black Child Development Center
08.2019 - 05.2020
B.A. - Sociology
North Carolina A&T State University