
Experienced Director of Social Services with extensive leadership in skilled nursing facilities, overseeing multidisciplinary social work teams in large-capacity settings. Skilled in regulatory compliance (CMS/DOH), psychosocial assessments, discharge planning, grievance resolution, and interdisciplinary collaboration. Proven ability to supervise and mentor social work staff while ensuring high-quality resident-centered care and survey readiness. Strong advocate for resident rights with expertise in crisis intervention, family mediation, and complex case management.