Owen Baylor
DeBary,FL
Summary
Dynamic and goal-oriented professional with a proven track record at Nona Maria Pizzia, adept at handling high-stress situations and resolving customer concerns with professionalism. Demonstrates strong multitasking abilities and quick learning skills, excelling in adapting to new technologies and leading teams towards achieving excellence in service quality.
Overview
4
4
years of professional experience
Work History
To-Go Specialist
Nona Maria Pizzia
04.2024 - 09.2024
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Utilized POS system to receive and process food and beverage orders.
- Adapted quickly to new technology platforms for online ordering and delivery services integration.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Dealt with customer service
Restaurant Busser
Olive Garden
04.2023 - 01.2024
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Trained new staff in bussing and cleaning procedures.
Head Soccer Referee
Grassroot Soccer
01.2021 - 01.2022
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Promoted good sportsmanship among players.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
Education
High School Diploma -
University High School
Orange City, FL12-2024
Skills
- Strong multitasking
- Phone etiquette
- Initiative-taking
- Quick learner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
To-Go Specialist
Nona Maria Pizzia
04.2024 - 09.2024
Restaurant Busser
Olive Garden
04.2023 - 01.2024
Head Soccer Referee
Grassroot Soccer
01.2021 - 01.2022
High School Diploma -
University High School
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