Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Owen Blades

Evanston,IL

Summary

Recent graduate of Northeastern Illinois University looking to break into the professional landscape. Extensive background in the food service and customer service industries, developing a customer relations-centered mindset, as well as applying the communication skills learned while acquiring a degree to a professional environment. Excellent at working in a high-paced work settings.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Libertad
Skokie, IL
02.2024 - Current
  • Responsible for the guest's satisfaction at the restaurant, requiring near-constant customer service while serving multiple course meals.
  • Developed communication skills while working with a bilingual kitchen staff.
  • Sold rotating specials, and had to learn a seasonal menu.

Server/Server Assistant/Host

Zentli
Evanston, IL
01.2023 - 02.2024
  • Often covered multiple positions at once on a light staff, requiring an ability to multitask, while also requiring efficient work within those individual tasks.
  • Developed communication skills working with a bilingual kitchen staff.

Back Grill Operator

Nando's Old Orchard
Skokie, IL
09.2021 - 01.2023

Maintained corporate and state health standards while ensuring guest satisfaction through effective communication with fellow line cooks.

Garden Associate

Home Depot
Niles, IL
03.2021 - 08.2021

Responsible for customer satisfaction, as well as creating effective product displays in order to sell store items.

Front Desk Associate

Holiday Inn Express and Suites - North Shore Niles
Niles, IL
01.2021 - 03.2021

Sole employee responsible for the safety and upkeep of the hotel. Although not included in title, managerial duties were required of this position.

Education

Bachelor of Arts - Communications, Media, Theater

Northeastern Illinois University
Chicago, IL
05.2024

Skills

  • Business Communications
  • Customer Service
  • Promotional Strategies
  • Efficient Under Pressure

Certification

  • ServSafe IL Food Handler

Languages

Spanish
Limited
German
Limited

Timeline

Server

Libertad
02.2024 - Current

Server/Server Assistant/Host

Zentli
01.2023 - 02.2024

Back Grill Operator

Nando's Old Orchard
09.2021 - 01.2023

Garden Associate

Home Depot
03.2021 - 08.2021

Front Desk Associate

Holiday Inn Express and Suites - North Shore Niles
01.2021 - 03.2021

Bachelor of Arts - Communications, Media, Theater

Northeastern Illinois University
Owen Blades