Owen Bleathman
Summary
I am a self-motivated, hardworking and outgoing individual and recently finished my degree at University of Winchester. I actively seek out opportunities to learn and enhance my skills, giving me the constant drive to reach targets and improve. I want to find a role within a company that I can enjoy whilst developing myself and gaining experience from a new and diverse work place. I have a good knowledge of computers and software's. I am punctual and organised. I have been described as enthusiastic, friendly and thoughtful, making me easily approachable. I am adaptable, a quick learner and work well under pressure. I can use a variety of software's and found that I picked up the skills quickly and independently. I have excellent customer service skills, with 9 years experience. I am highly skilled in sales and sales representing, with coaching and team leader training. I have recently travelled the USA and Australia, working as sales representative for a year in Australia, gaining valuable skills.
Overview
10
10
years of professional experience
Work History
Sales Representative
Sumo Power
05.2023 - Current
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Presented products and services to prospective and existing customers to meet client needs.
- Leveraged CRM system to manage sales activities and track sales performance.
- Identified opportunities for cross-selling additional products and services.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
- Contacted new and existing customers to outline benefits of products.
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Increased sales and customer satisfaction through personalized servicing.
Sales Representative
Domestic and general
01.2023 - 05.2023
- My role at Domestic and General was in the registration team of sales
- I dealt with sales of appliances and insurances sales of white and brown good within a customers household
- I assisted the general public with enquiries and worked with them to provide the best insurance that suited them
- I assured I had great customer service at all times and made sure I was positive and reliable to ensure a great customer experience
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Instructor/Teacher
Pali Institute Outdoor Education California
08.2022 - 09.2022
- My role at Outdoor education was to be an educator/instructor to the schools and groups thatcamp to the Pali institute
- I gained so many new skills such as becoming a ropes instructor, classteacher and living animals trained
- I taught children classes from Squid dissection, day hikes,team building, Aerodynamics, fresh water biology and astronomy
- This job gave me theopportunity to teach a wide range of academic class, while also providing the best experienceand knowledge to children of all ages and backgrounds
- Being a teacher really gave me the skillsto deliver a class to over 30 students, as well as the knowledge and understanding of how tokeep a class entertained and on task.
Activity Specialist
Pali Institute California
08.2022 - 09.2022
- My role was the work with the conferences that came to Pali Institute
- This included weddings,retreats, colleges and large family vacations
- I was in charge of bar set ups, wedding set ups and
- I also bar tended and cocktail work
- In this job it was important to be flexible as many activitiesand events needed to be managed and set up
- It also involved great amounts of customer serviceskills to make sure the guests were always happy
- Domestic and General
- Registrations and Sales
Camp Counsellor
Pali Overnight Adventures Summer camp
05.2022 - 08.2022
- My role as a camp counsellor was spending 24 hours a day with children of all ages
- I workedwith children from 8-17 years and gained so many valuable skills
- This job really gave me theconfidence to come out of my comfort shell, as well as to gain more knowledge with workingwith children
- This job also entailed staying in the cabin overnight with the children and a cocounsellor, planning evening activities for the children
- I also had a role of running electives andactivities such as zip-line, arts and crafts, archery, cooking, paintball and many more
- This jobalso provided many challenges such as home sick campers, sick campers, campers feuding withother campers etc
- But this allowed me to deal with these challenges with the training I had andwith the most empathy and kindness to solve these problems and make the camp experience thebest I could for the children.
Sales Assistant
Currys PC World
09.2020 - 07.2021
- Currys allowed me to continue my passion with sales
- I sold white and brown goods,kitchen appliances, insurance and sim plans
- I also worked with the till system andstock system
- Webchat was also an opportunity I had while working at Curry's,allowing me to work instantly with customers all over the country, deliveringoutstanding customer service throughout.
Sales Assistant
02
04.2019 - 09.2020
- I worked extremely hard and was exceptional with time management, which allowed me to hit sale target and go beyond
- I sold contracts, accessories, home broadband and phones
- I am very sales driven and wanted the best for my customers.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Helped customers find specific products, answered questions, and offered product advice.
- Contacted customers to provide information on new and exciting products and service offerings.
Retail Assistant and Supervisor
Cineworld
02.2017 - 03.2018
- Cineworld furthered my customer service skills
- I solve problems, help the general public with any enquiries they have
- I am till and bar trained as well as working on retail serving food and drinks
- This job has given me the understanding and ability to work in a hectic, busy and stressful environment, while still giving brilliant customer service
- Cineworld also allowed me the opportunities to become a supervisor
- As supervisor I had many responsibilities, such as training staff, ensuring film reels were ordered and ready to be used and assisted with rotas.
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- Processed payments using cash register, credit card machine and POS system.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Retail Assistant
Clintons
08.2014 - 02.2017
- My role as a retail assistant involved working to a high standard and paying attentionto detail
- I interacted with the general public in a friendly, positive and consideratemanner, in which I enjoyed, helping them when needed; either on the shop floor ortaking payment via cash or card upon the tills.
Retail Assistant
White Stuff
02.2016 - 01.2017
- I was also a retail assistant while working at White Stuff, this helped me gain vitalcustomer service experience
- I became exceptional at customer service as I assistedthe general public with clothing sales
- I made tea and coffee for customers to makethem feel welcome to the store.
Education
Bachelor of Arts - Film Production
University of Winchester
05-2022
High School Diploma -
Chichester College
05-2016
High School Diploma -
Ormiston Six Villages Academy
01.2014
Skills
- Sales Development
- Sales Closing
- Customer Retention
- Customer Service
- Film Editing
- Film and Video Production
- Video Editing
- Supervisor experience
- Over 1000 hours working with children
- Bar trained
- Over 10 years of retail and hospitality experience
- First aid/CPR certification
- Sales Targeting
- Sales Recording
- Critical Thinking
- Customer Relations
- Problem Resolution
- Call center experience
- Computer Proficiency
- Microsoft Excel
- Professional telephone demeanor
- Call Center Operations
- People Management
- Staff Training
- Coaching and Mentoring
- Leading Team Meetings
- Customer Relationship Building
Additional Information
References
Sean Robinson -
SUMO Energy - Australia srobinson.mavericks@sumo.com.au
Pali Adventures Summer Camp Director
director@paliadventures.com
Kayleigh Mckenzie
Domestic and General kayleigh.mckenzie2@domesticandgeneral.com
Timeline
Sales Representative
Sumo Power
05.2023 - Current
Sales Representative
Domestic and general
01.2023 - 05.2023
Instructor/Teacher
Pali Institute Outdoor Education California
08.2022 - 09.2022
Activity Specialist
Pali Institute California
08.2022 - 09.2022
Camp Counsellor
Pali Overnight Adventures Summer camp
05.2022 - 08.2022
Sales Assistant
Currys PC World
09.2020 - 07.2021
Sales Assistant
02
04.2019 - 09.2020
Retail Assistant and Supervisor
Cineworld
02.2017 - 03.2018
Retail Assistant
White Stuff
02.2016 - 01.2017
Retail Assistant
Clintons
08.2014 - 02.2017
Bachelor of Arts - Film Production
University of Winchester
High School Diploma -
Chichester College
High School Diploma -
Ormiston Six Villages Academy