Owen Clark
Wellman
Summary
Dynamic and customer-focused Associate with experience at Panda Express Restaurant Group, excelling in transaction processing and complex problem-solving. Proven ability to enhance customer satisfaction through outstanding service and effective communication. Skilled in POS system operation, and maintaining safety standards. Flexible and dedicated to achieving operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate
Panda Express Restaurant Group
07.2023 - Current
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Processed customer payments and balanced cash drawers.
Associate
Freeman Foods Incorporated
06.2021 - 04.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Associate of Applied Science - Electrical Engineering Technologies
Kirkwood Community College
Cedar Rapids, IA05-2025
Skills
- Complex Problem-solving
- Transaction processing
- Problem-solving abilities
- POS system operation
- Workplace safety
- Flexible schedule
Certification
OSHA 15-hour Certified
ServSafe Certified
Timeline
Associate
Panda Express Restaurant Group
07.2023 - Current
Associate
Freeman Foods Incorporated
06.2021 - 04.2023
Associate of Applied Science - Electrical Engineering Technologies
Kirkwood Community College
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