Owen Cole
Irving,TX
Summary
Determined student seeking to become a professional scientist via research experience and interaction with scientific publications. Have received multiple scholarships based on academic merit and writing skill, and have assisted with on campus research projects. Intelligent Student Worker with knowledge of Laboratory workplaces and training in Genetic Techniques. Pays attention to detail and has extensive knowledge of productivity improvements. Dedicated to problem-solving and critical thinking. Perceptive Student Volunteer with educational and practical experience within collegiate work. Engaging personality works efficiently to support overall program and management leaders. Punctual and dedicated to completing projects on time.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Research Assistant
University of Dallas
Irving, TX
08.2021 - Current
- Assisting a University of Dallas professor to collect data and complete experiments to test the e ectiveness of an experimental procedure using live organisms
- Upkeep and maintaining of the test organism population.
Student Worker
Irving, University of Dallas
, TX
08.2021 - Current
- Working to help students and faculty to organize classes and verify academic information
Food Delivery Driver
Sizzling Wok
San Antonio, TX
07.2021 - 08.2022
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Stayed in constant communication with dispatching team to quickly respond to delivery updates.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Developed and maintained professional relations between customer, store personnel and company.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Maintained positive relationships with customers to promote continued business opportunities.
Food Service Worker
Dairy Queen
Live Oak, TX
07.2018 - 08.2019
- Made food according to standard recipes with requested changes for customer satisfaction.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
Ride Attendant
Six Flags Fiesta Texas
San Antonio, TX
05.2020 - 08.2020
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Assisted over 1000 customers per shift
Education
Bachelor of Arts degree - Biology
University of Dallas
Irving, TX05.2022
High School Diploma -
Judson High School
Converse, TX06.2018
Skills
- Scheduling and calendar management
- Sorting and labeling
- Database entry
- Mail handling
- Business communication
- Team collaboration
- Strategic planning
- Microsoft Office Suite
Certification
Customer Assistance Communication
Scienti c Writing Data Analysis
Microsoft Writing
Timeline
Research Assistant
University of Dallas
08.2021 - Current
Student Worker
Irving, University of Dallas
08.2021 - Current
Food Delivery Driver
Sizzling Wok
07.2021 - 08.2022
Ride Attendant
Six Flags Fiesta Texas
05.2020 - 08.2020
Food Service Worker
Dairy Queen
07.2018 - 08.2019
Bachelor of Arts degree - Biology
University of Dallas
High School Diploma -
Judson High School
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