- Woodworking
- Avid Reader
- History
- Backpacking and hiking
Owen Dailey
Renton,WA
Summary
Dedicated Assistant Manager with in-depth experience consistently rising through the ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Strong foundation in managing daily operations and team leadership.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
85c Bakery Cafe
07.2024 - Current
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs while reducing overhead costs.
- Mentored junior management team members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Monitored sales trends throughout the day to effectively forecast product.
Warehouse Associate
Mallory Safety & Supply
10.2023 - 07.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Operated various types of equipment such as reach trucks, pallet jacks, and hand trucks safely while moving products throughout the facility.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Kitchen Supervisor
85c Bakery Cafe
03.2017 - 06.2023
- Trained new associates on kitchen procedures, safety protocols, and company standards.
- Oversaw cleanliness and safety of bakery equipment.
- Reviewed employee performance regularly, providing constructive feedback for improvement opportunities.
- Directed activities of the team in preparing each day's product.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Optimized kitchen layouts for improved workflow and safety.
- Monitored inventory and ordered products to prevent waste.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Fostered team-oriented environment, leading to increased productivity and morale.
Education
W. F. West
Chehalis, WASkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Time management
- Employee scheduling
- Recruiting and interviewing
- Sales reporting
Certification
ServSafe- Food Manager Certification
Interests
Timeline
Assistant Manager
85c Bakery Cafe
07.2024 - Current
Warehouse Associate
Mallory Safety & Supply
10.2023 - 07.2024
Kitchen Supervisor
85c Bakery Cafe
03.2017 - 06.2023
W. F. West