Owen Deane
Carthage,NC
Overview
6
6
years of professional experience
1
1
Certification
Work History
E-911 TELECOMMUNICATOR
Moore County Public Safety
Carthage, NC
08.2022 - Current
- Process emergency and non-emergency calls and ensure response prioritization in order to effectively dispatch units such as police, fire, and EMS.
- Relaying information to first responders via electronic means, telephone calls, and radio.
Vendor
Coca-Cola
Aberdeen, NC
01.2021 - 08.2022
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
Overnight Stocker
Food Lion
Carthage, NC
11.2018 - 12.2021
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly
Education
High School Diploma -
UNION PINES HIGHSCHOOL
Carthage07-2020
Skills
- Emergency management
- Stress tolerance
- Call prioritization
- CPR and first aid
- Active listening
- Computer skills
- Information documentation
- Telephone etiquette
- Information security
- Prioritizing situations
- Documentation
- Critical thinking
Certification
- EMD
- EFD
- EPD
- DCI I,II,III
- CPR
- IS 10a
- NIMS 100
- NIMS 200
- NIMS 700
- NIMS 800
- CJIS SECURITY AWARENESS TRAINING
Timeline
E-911 TELECOMMUNICATOR
Moore County Public Safety
08.2022 - Current
Vendor
Coca-Cola
01.2021 - 08.2022
Overnight Stocker
Food Lion
11.2018 - 12.2021
High School Diploma -
UNION PINES HIGHSCHOOL