Summary
Overview
Work History
Education
Skills
Timeline
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Owen Eckert

Saint Charles,MO

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Floor Manager

Napleton Off-Lease
09.2022 - 04.2024
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Mentored team members to enhance professional development and accountability in work place.

Sales Advocate

Target
08.2021 - 08.2022
  • Maintained extensive knowledge of products and services to better assist customers in their purchasing decisions.
  • Handled customer inquiries promptly, resolving any issues or concerns to maintain positive brand reputation.
  • Trained and mentored new sales representatives.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.


Landscaper

Landscape Care Co
03.2019 - 08.2021
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Cultivated and replanted trees and plants to maintain landscaping areas.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
  • Utilized creative design techniques to maximize aesthetic appeal of landscaping projects.
  • Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
  • Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
  • Educated clients on proper care and maintenance of landscaping projects.

Education

High School Diploma -

Francis Howell High School
Saint Charles, MO
05.2022

Skills

  • Employee Management
  • Customer Relations
  • Policy Enforcement
  • Decision-Making
  • Team Leadership
  • Goal Setting
  • Problem Resolution
  • Performance Improvements
  • Team training and development
  • Sales Development
  • Product presentation

Timeline

Floor Manager

Napleton Off-Lease
09.2022 - 04.2024

Sales Advocate

Target
08.2021 - 08.2022

Landscaper

Landscape Care Co
03.2019 - 08.2021

High School Diploma -

Francis Howell High School

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Owen Eckert