Owen Howard
CINCINNATI,Ohio
Summary
Dynamic professional with a proven track record at Food Lion, excelling in customer service and cash handling. Skilled in data organization and reporting, I successfully trained new hires and resolved customer issues, enhancing loyalty. My experience as a Startup Founder further honed my budgeting and marketing skills, driving brand awareness and engagement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Associate & Front-End Lead
Food Lion
07.2022 - Current
- Led front-end operations including self-checkout oversight, cash handling, and daily reconciliation
- Trained and supervised new hires, emphasizing accuracy, efficiency, and customer service standards
- Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
- Supported inventory coordination and store-level operational reporting in a fast-paced environment
Startup Founder
ComeTogetherCampaign
02.2020 - 09.2022
- Managed campaign budgeting and expense tracking for a digital awareness initiative
- Leveraged social media platforms for targeted advertising campaigns that boosted online visibility and brand awareness.
- Drove product development from concept to launch, ensuring alignment with customer needs.
- Implemented effective marketing campaigns to increase brand recognition and attract new customers.
- Analyzed engagement metrics to guide content strategy and optimize outreach effectiveness
- Coordinated with peers and local organizations to expand audience reach
Youth Ambassador
Pinky Swear Foundation (volunteering)
03.2020 - 09.2021
- Managed budgeting, expense tracking, and cash flows for a community fundraiser raising $4,000+
- Coordinated sponsorships, vendor payments, and promotional outreach
- Led event logistics, scheduling, and post-event reporting
- Organized volunteer opportunities for fellow youths to foster a sense of civic responsibility and community involvement.
Education
BBA - Business Analytics And Information Systems
Xavier University
Cincinnati, OH05-2028
Skills
- Excel (formulas, spreadsheets), Google Sheets, Microsoft Office
- Data organization
- Reporting and budgeting,
- Teamwork and communication
- Customer service
Certification
- Adobe Certified — Photoshop, Illustrator, Premiere Pro
Timeline
Customer Associate & Front-End Lead
Food Lion
07.2022 - Current
Youth Ambassador
Pinky Swear Foundation (volunteering)
03.2020 - 09.2021
Startup Founder
ComeTogetherCampaign
02.2020 - 09.2022
BBA - Business Analytics And Information Systems
Xavier University