Owen Rodgers
Youngstown,OH
Summary
Adaptable Front Office Supervisor dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
4
4
years of professional experience
Work History
Front End Supervisor/Customer Service Officer
Giant Eagle
Poland, Ohio
08.2020 - Current
- Overseeing daily operations, managing staff, and providing exceptional customer service to keep the front end of the grocery store running efficiently and creating an environment where customers feel welcome, appreciated, and eager to return.
Education
High School Diploma -
Poland Seminary High School
Poland, OH05-2023
Bachelor of Science - Criminal Justice
Youngstown State University
Youngstown, OHSkills
- Conflict Management
- Training and mentoring
- Listening Skills
- Cash counting
- Administrative Support
- Customer Service
- Complaint resolution
- Team Supervision
Affiliations
- President's List and Dean's List at Youngstown State University, Sokolov Honors College
- Traditions Health Hospice Patient Companion, 2024
- Charleston, WV Mission Trip Participant, 2023
- Westminster Presbyterian Church, Livestreaming Coordinator, 2020-present
Timeline
Front End Supervisor/Customer Service Officer
Giant Eagle
08.2020 - Current
High School Diploma -
Poland Seminary High School
Bachelor of Science - Criminal Justice
Youngstown State University
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