Owen Roneker
Hortense,GA
Summary
Dedicated to whatever task is given at the time. Able to keep clean and efficient work space to allow for maximum workload output. Excellent Customer Service and Communication Skills, especially in team environments. Ability to lead and take action to ensure that time is well spent and tasks are completed on time and in an orderly fashion. Highly adaptable and willing to change or learn new ways to to ensure the best results possible.
Overview
3
3
years of professional experience
Work History
Head Food Runner
Noble House
07.2023 - 03.2024
- Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
- Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
- Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
- Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
Front End Supervisor
Southeastern Grocers
03.2021 - 04.2023
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in 10 checkout stations to verify adequate cash supply.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
Education
Bachelor of Science - Computer Science And Programming
Georgia Southern University
Statesboro, GA05.2027
High School Diploma -
Pierce County High School
Blackshear, GA05.2023
Skills
- Customer Service
- Problem-solving skills
- Workflow Management
- Time Management
- Listening Skills
- Team Supervision
- Performance Improvement
- Employee Motivation
- Training and mentoring
Video Games
I have been an avid Video Game player ever since I remember. The first game system I remember having was a gameboy around the age of 7 and a 3DS around the age 10 or 11 along with a PS3. These consoles is really what sparked my love for gaming and what still pushes my will to play games and search for a career that involves what I love. Obtaining a career in gaming is what I thrive for in life at the moment and is absolutely my dream job.
Timeline
Head Food Runner
Noble House
07.2023 - 03.2024
Front End Supervisor
Southeastern Grocers
03.2021 - 04.2023
Bachelor of Science - Computer Science And Programming
Georgia Southern University
High School Diploma -
Pierce County High School
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