Owen Same
Pittsford,NY
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
1
1
year of professional experience
Work History
Crew Member
Wendy's
East Rochester, New York
03.2024 - 01.2025
- Adhered to health department regulations regarding food handling procedures.
- Assembled and served meals according to specific guest requirements.
- Interacted pleasantly with guests to deliver quality customer service.
Team Member
Party City
Rochester, New York
11.2023 - 01.2024
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Participated in regular training sessions to improve product knowledge and service skills.
- Created detailed reports outlining project progress and results achieved.
Education
Associate of Arts - Liberal Arts
Monroe Community College
Rochester, NYSkills
- Customer Service experience
- Maintaining a friendly work environment
- Upselling products/Making add-ons
- Keeping up with a fast-paced work environment
- Performance improvement
- Product promotion
- Willingness to learn
Timeline
Crew Member
Wendy's
03.2024 - 01.2025
Team Member
Party City
11.2023 - 01.2024
Associate of Arts - Liberal Arts
Monroe Community College