Owen Tegtmeier
Denton,Texas
Summary
Detail-oriented customer service associate with hands-on experience in computer proficiency, creative thinking, and problem-solving. Proven ability to think critically and resolve issues in fast-paced environments. Seeking to apply strong technical and organizational skills as a Computer Lab Assistant at the UNT College of Visual Arts and Design, bringing a passion for supporting creative and academic endeavors.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
Panera Bread
07.2023 - 08.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Facilitated training sessions for new employees, ensuring smooth onboarding process.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Associate
Craving Kernels
05.2021 - 07.2023
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
Education
High School Diploma -
Tomball High School
Tomball, TX05.2024
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Proficiency
- Leadership Qualities
- Creative Thinking
- Positive Customer Engagement
- Issue Resolution
Certification
Adobe Certified Professional in Visual Design using Adobe Photoshop
Timeline
Associate
Panera Bread
07.2023 - 08.2024
Associate
Craving Kernels
05.2021 - 07.2023
High School Diploma -
Tomball High School
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