Oxana Kudryashova
Miami,FL
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Gorjana: Fine Jewelry – Miami Design District
10.2023 - 06.2025
- Supported Store Manager in overseeing daily operations, team leadership, and achieving sales KPIs
- Acted as store lead in manager’s absence; ensured consistent execution of brand standards
- Drove sales through clienteling, product knowledge, and a strong focus on customer experience
- Assisted in recruiting, onboarding, and developing team members; promoted a collaborative, high-performance culture
- Delivered exceptional service by handling customer concerns with professionalism and resolution-focus. Led visual merchandising updates and maintained operational efficiency, including scheduling and inventory management
Sales Professional
Bloomingdales: Fine Jewelry
04.2022 - 10.2023
- Guide and inspire customers to make style a source of creative energy in their lives with a passion for gracious service, an interest in fashion, styling talent and product knowledge proficiency.
- Establish and cultivate long term client relationships both in store and online.
- Deliver the Bloomingdale’s customer experience through the art of conversation; always being welcoming, engaging and inquisitive; creating that human connection that our customers are seeking when shopping in our stores.
- Sales Professionals are responsible for actively circulating the sales floor, determining the customer’s needs, sharing the benefits of our Loyalty programs and supporting the shopping experience from start to finish.
- Deliver operational excellence by leveraging our fulfillment system, merchandise to sell standards, floor upkeep.
Sales Professional
Reed's Jewelers
01.2019 - 08.2021
- Serve customers by selling products and meeting customer needs.
- Service existing clients.
- Adjust content of sales presentations by studying the type of sales.
- Focus sales efforts by studying existing and potential volume of dealers. Submit orders by referring to price lists and product literature.
Assistant Manager/Sales Professional
Pandora
10.2012 - 01.2019
- Monitor information on pricing, products, new products, delivery schedules, and merchandising techniques.
- Recommend changes in products, service, and policy by evaluating results and competitive developments.
- Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Provides historical records by maintaining records on area and customer sales.
- Contribute to team effort by accomplishing related results as needed.
Sales Professional
Victoria's Secret
06.2011 - 08.2013
- Serve customers by selling products and meeting customer needs.
- Knowledge of product, register, replenish, shipment.
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Resolve customer complaints by investigating problems, developing solutions.
Education
Florida Real Estate Associate License -
The CE Shop
01.2022
A.A. - Arts
Horry Georgetown Technical College
01.2021
Applied Jewelry Professional Diploma - undefined
GIA
01.2019
Diamond Grading - Jewelry, Colored Stone Essentials
GIA
01.2019
A.A. - Health Science
Horry Georgetown Technical College
01.2015
Linguistics & Intercultural Communications
St. Petersburg State Univ.
01.2010
Skills
- Customer Service
- Sales & Clienteling
- Team Leadership
- Product Knowledge
- Visual Merchandising
- Conflict Resolution
- Retail Operations
- Staff Training
- Customer service
- Meeting sales goals
- Closing skills
- Prospecting skills
- Product knowledge
- Presentation skills
- Client relationships
- Motivation for sales
Languages
Russian
Timeline
Assistant Manager
Gorjana: Fine Jewelry – Miami Design District
10.2023 - 06.2025
Sales Professional
Bloomingdales: Fine Jewelry
04.2022 - 10.2023
Sales Professional
Reed's Jewelers
01.2019 - 08.2021
Assistant Manager/Sales Professional
Pandora
10.2012 - 01.2019
Sales Professional
Victoria's Secret
06.2011 - 08.2013
A.A. - Arts
Horry Georgetown Technical College
Applied Jewelry Professional Diploma - undefined
GIA
Diamond Grading - Jewelry, Colored Stone Essentials
GIA
A.A. - Health Science
Horry Georgetown Technical College
Linguistics & Intercultural Communications
St. Petersburg State Univ.
Florida Real Estate Associate License -
The CE Shop
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