Oybek Ibragimov
Aurora,CO
Summary
Proven in delivering exceptional customer service and enhancing team collaboration, I excelled at Red Robin by managing high-pressure situations and ensuring guest satisfaction. Skilled in multitasking and active listening, my background includes vital first responder abilities, showcasing a blend of hard and soft skills critical for dynamic environments.
Overview
2
2
years of professional experience
Work History
Host
Red Robin
09.2023 - 11.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Lifeguard
Jeff Ellis Management
05.2022 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
Education
High School Diploma -
William Smith High School
Aurora, CO05.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Detail Oriented
- Adaptable to change
- Guest complaint resolution
- Active Listening and Communication
- Customer-Oriented
Timeline
Host
Red Robin
09.2023 - 11.2023
Lifeguard
Jeff Ellis Management
05.2022 - 08.2022
High School Diploma -
William Smith High School
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