Results-driven professional strategist. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures. Recognized for analytical and evaluative techniques, leadership, planning abilities and clear, direct communication style.
Overview
11
11
years of professional experience
Work History
Emergency Service Counselor
DuPage County Health Department
DuPage, IL
11.2020 - 03.2023
Acts as subject matter expert (SME) on community crisis intervention
Provides emergency and crisis intervention services to individuals and families, both face to face, and via telephone/video
Conducts crisis evaluations on-site
Completes client care tasks associated with the 12-bed Crisis Residential unit on-site
Conduct crisis evaluations in the community (home, hospitals) for children, adolescents, and adults to assess risk and determine recommendations for client care
Referral sources include CARES/SASS, law enforcement, hospital settings, and families/individuals
Provides and follows-up on referral and community resource linkage
Consults with staff concerning client and program issues and provides other case management services
Works collaboratively with community providers
Completion of required documentation within established timeframes
Use of an Electronic Client Record, and additional call management software
Demonstrates independent judgment
Participates in emergency response activities as assigned.
Personnel & Industrial Security Specialist
N MacArthur Blvd
Springfield, United States
07.2019 - 05.2021
Conducted background investigations and security checks for employees and contractors
Prepared and submitted reports outlining findings
Determined suitability of clearance levels based on results of background checks
Maintained confidentiality of classified and sensitive materials
Initiates, conducts quality inspections, and submission of OPM investigative questionnaires (SF85/SF-85P/SF-86) in the Electronic Questionnaires for Investigations Processing (e-QIP) system
Develops and implements operational policies, procedures, programs, and standards as required to ensure the efficient and effective implementation of suitability and security program requirements
Obtain security clearances and investigation data via the DISS, DCII, JPAS and/or EPSQ
Develops instructional and training information for use in conjunction with supported activities on personnel suitability and security programs
Serves as the lead Suitability Specialist and assists the supervisor in planning, organizing, coordinating, evaluating, and scheduling the work of the Suitability staff.
Operation Inherent Resolve
232 Combat Sustainment Support Battalion (CSSB)
Springfield, IL
01.2020 - 02.2021
Assisted in catering for the welfare, training, and operational readiness of 1200+ operations personnel while managing project objectives and resource requirements in theatre
Assisted with the planning, preparation, and execution of combat training missions; instrumental in the integration of a new weapons system and its required training/certification program
Accountable for managing multiple projects including divestiture of equipment in Camp Taji
Administered the organization's 'task tracker' which monitored 20+ daily tasks and multiple projects; tracked organizational and logistical requirements, project resources, and subordinate organization operations to ensure tasks were met and projects remained on schedule
Proficient in creating executive-level presentations, including PowerPoint; experienced in translating and reporting technical issues into a nontechnical format
Assisted in finetuning logistical support and ensuring the accuracy of country-entry requirements for all personnel
Oversaw and provided training related to safety and human resources topics including sexual harassment, sexual assault, OSHA standards, handling of hazardous materials, urinalysis, and equal opportunity programs
Streamlined resource mobilization by orchestrating the distribution of personnel and over $13 million in equipment throughout two countries
Excelled at developing and implementing senior-level training programs
Assisted in Training 40+ USARMY senior leaders in the successful completion of an advanced advisor curriculum designed to coach leaders on how to work with foreign counterparts and operate in combat operations
Developed an aerial supply and re-supply system and instructed foreign military air officers and leadership teams on the integration of air assets in to day-to-day operations
Orchestrated and captured all activities through a work breakdown structure, and collaborated with USAir Force, USARMY, and local personnel to integrate project elements in to combat operations
Managed a 21-man team comprised of various U.S.military and local contractors personnel
Acted as a Communication Manager by overseeing a 12-man communication team charged with updating, maintenance, and integration of all communications systems
Researched and developed communication plans and orchestrated procurement of systems, software, fiber optics, and other related equipment
Accountable for the security, lodging, transportation, and additional operational duties during two congressional delegation visits.
Life Coach/Counselor
T B S SERVICES
Chicago, United States
02.2012 - 02.2019
Helped clients build life management and coping skills to handle daily needs and specific stressors
Encouraged clients to set and achieve reasonable goals on a weekly basis
Facilitated group sessions and learning discussions to further objectives
Connected clients with available resources to improve plan success
Documented behaviors, treatments, and non-compliance issues
Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources
Displayed sensitivity to cultural and linguistic needs of clients and families served
Provided emergency response in crisis situations to diffuse tensions and prevent violence
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)
Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans
Assessed student issues pertaining to depression, anxiety, and physical abuse to resolve conflicts between students, peers, and teachers
Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders
Monitored client census by using daily Movement Report and recording admissions, discharges, doctor appointments, and site visit data
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning
Directed family-centered, strengths-based, culturally competent, and individualized intakes and assessments
Counseled clients to help understand and overcome personal, social, and behavioral problems
Implemented specific interventions to decrease behavior excesses and increase behavioral deficits.
Education
Bachelor's Degree: International Relations and Diplomacy -
Institut Superieur De Communication D'Organisation Et De Management Cotonou
09.2018
Skills
Excel
Data Entry
Office Administration
Data Processing
Commendations
The Overseas Service Ribbon Inherent Resolve Campaign Medal. Armed Forces Reserve Medal (AFRM) with 'M' device Global War on Terrorism Service Medal
Timeline
Emergency Service Counselor
DuPage County Health Department
11.2020 - 03.2023
Operation Inherent Resolve
232 Combat Sustainment Support Battalion (CSSB)
01.2020 - 02.2021
Personnel & Industrial Security Specialist
N MacArthur Blvd
07.2019 - 05.2021
Life Coach/Counselor
T B S SERVICES
02.2012 - 02.2019
Bachelor's Degree: International Relations and Diplomacy -
Institut Superieur De Communication D'Organisation Et De Management Cotonou
Emergency Service Counselor at Middle Peninsula Northern Neck Community Services BoardEmergency Service Counselor at Middle Peninsula Northern Neck Community Services Board
Financial Counselor II - Emergency Department at Loma Linda University Medical CenterFinancial Counselor II - Emergency Department at Loma Linda University Medical Center