Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Manager

Oyisa Mqhaka

Wesley Chapel,FL

Summary

Dynamic esthetician with hands-on experience at The Pink Dragon Spa, excelling in customer service and multitasking. Proficient in high-frequency machine use and dedicated to enhancing client satisfaction through effective communication and exceptional care. Proven ability to train team members and maintain a clean, organized environment, fostering a positive atmosphere.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Esthetician

The Pink Dragon Spa
02.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.

Manager

McDonald’s
02.2023 - Current

Student Esthetician

Artistic Nails & Beauty Academy
01.2024 - 09.2024
  • Gained hands-on experience in various facial treatments, enhancing clients'' skin health and appearance.
  • Demonstrated proficiency in waxing services, providing smooth results while minimizing discomfort for clients.
  • Maintained strict adherence to sanitation guidelines, ensuring a safe and hygienic environment for all clients.
  • Expanded knowledge of advanced treatment options such as chemical peels, microdermabrasion, and LED light therapy.
  • Developed strong interpersonal skills by effectively communicating with diverse clientele regarding their desired esthetic outcomes.
  • Collaborated with team members to maintain a clean, efficient, and organized spa environment.

Crew Member

Burger King
12.2022 - 03.2023

Crew Member

Cold Stone
03.2022 - 12.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.

Skills

  • Customer service
  • High-frequency machine use
  • Multitasking and organization
  • Extractions and pore cleansing

Certification

Certification in eyebrow lamination, tint and lash lift. Licensed esthetician with experience in basic and deluxe facials, chemical peels, back facials, microdermabrasion, high frequency, led, waxing and sugaring. I’m familiar with dermalogica pro products.

Languages

English
Full Professional
Xhosa
Full Professional
Zulu
Full Professional

Timeline

Esthetician

The Pink Dragon Spa
02.2025 - Current

Student Esthetician

Artistic Nails & Beauty Academy
01.2024 - 09.2024

Manager

McDonald’s
02.2023 - Current

Crew Member

Burger King
12.2022 - 03.2023

Crew Member

Cold Stone
03.2022 - 12.2022

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Oyisa Mqhaka