Ozair Syed
Kenosha,WI
Summary
Adaptable Software Engineer ready to support operations from conception through post-release support. Skilled creator of efficient code and exciting user experiences. Eager to elevate ongoing development projects or create novel software solutions geared towards driving increased usership.
Overview
1
1
Certification
Work History
Customer Service Cashier
Abujad Petroleum Works
Kenosha, WI
02.2024 - Current
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Maintained cleanliness and presentation of stock room and production floor.
- Informed customers of in-store promotions or pricing specials.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Recommended, selected, located, and obtained products to meet customer needs.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Addressed customer questions and concerns regarding products and services.
Education
Master of Science - Computer Science Software Engineer
Concordia University Wisconsin
Mequon, WI05-2024
Bachelor of Science - Computer Science Engineering
Mahaveer Institute of Science And Technology
Hyderabad, Telangana, India05-2021
Intermediate - MPC
SRI Gayatri Junior College
Hyderabad, Telangana, India05-2017
High School Diploma -
Dilsukhnagar High School
Hyderabad, Telangana, India05-2015
Skills
- Product Merchandising
- Cash Handling
- Payment Collection
- Merchandise Restocking
- Positive and professional
- Telephone management
- Customer inquiries
- Cross-selling abilities
- Programming Languages: C, C, Java, Python
- Web Design, HTML
- Professional Communication
Languages
Urdu
Professional
Telugu
Professional
Hindi
Professional
Certification
AbujadDilsukhnagar
Major Project | Mahaveer Institute of Science & Technology
Block Chain Based Voting System
- Utilization of smart contracts in blockchain
- Decentralized voting system
- Immutable system cannot be penetrated
- Language & Technology: Python, MySQL, PowerPoint, Word
Mini Project | Mahaveer Institute of Science & Technology
- FP growth for pattern recognition
- K-meansalgorithmg alogorithm and incremental mining
- Languages & TechnoloJupyterhon, Jupyter, MySQL, Anaconda, C, Excel
Timeline
Customer Service Cashier
Abujad Petroleum Works
02.2024 - Current
Master of Science - Computer Science Software Engineer
Concordia University Wisconsin
Bachelor of Science - Computer Science Engineering
Mahaveer Institute of Science And Technology
Intermediate - MPC
SRI Gayatri Junior College
High School Diploma -
Dilsukhnagar High School
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