Ozyris Silva
Miami,FL
Summary
Motivated leader with 10+ years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Forward-thinnk with proven history of leadership, planning and problem solving. Adept collaboration with Executive to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs. Detail-oriented Assistant Manager offers more progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Crema Gourmet Espresso Bar
Miami, FL
09.2023 - Current
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Developed a system for tracking inventory and ordering supplies as needed.
- Coordinated with other departments to ensure smooth flow of operations.
- Collaborated with management on developing strategic plans for achieving business goals.
Team Leader
Target
Miami, FL
02.2022 - 09.2023
- Ensured compliance with all food safety regulations and sanitation standards.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
Office Assistant
P&S research LLC
Miami, FL
09.2021 - 02.2022
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
Hostess/Lead Busser
Emeril's New Orleans Fish House
Las Vegas, NV
06.2017 - 03.2020
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Provided menus to customers and answered questions regarding menu items.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Built positive relationships with other front-of-house and kitchen staff.
Education
High School Diploma -
Liberty
Henderson, NV09-2014
Skills
- Recruiting and interviewing
- Cost Reduction
- Operations Management
- Money Handling
- Staff Training and Development
- Cost Control
- Customer Relations
Affiliations
- Yoga
- Camping
- Biking club
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Sales award Achievement
- 2022 Leader of the Year
Certification
- Sassy Lashes Master vulume
Timeline
Assistant Manager
Crema Gourmet Espresso Bar
09.2023 - Current
Team Leader
Target
02.2022 - 09.2023
Office Assistant
P&S research LLC
09.2021 - 02.2022
Hostess/Lead Busser
Emeril's New Orleans Fish House
06.2017 - 03.2020
High School Diploma -
Liberty
- Sassy Lashes Master vulume
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