Ozzy Ortiz
Pasadena,TX
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
3
3
years of professional experience
Work History
Shift Manager
Dairy Queen Restaurant
Pasadena, Texas
02.2019 - Current
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Education
GED -
The Summit Community School
Pasadena, TX11.2018
Skills
- Inventory controls
- Accurate money handling
- Schedule Management
- Training and mentoring
- Team Building
- Organization and Time Management
- Data Entry
- Sales and marketing
Timeline
Shift Manager
Dairy Queen Restaurant
02.2019 - Current
GED -
The Summit Community School
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