Summary
Overview
Work History
Education
Skills
Timeline
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Pablo Acosta

Eagle Pass,TX

Summary

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.

Overview

13
13
years of professional experience

Work History

Assistant General Manager

Pizzahut
07.2021 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Cross Functions Specialist

HEB Grocery Store
07.2010 - 05.2018
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Education

High School Diploma -

Thomas Jefferson High School
San Antonio, TX
06.2010

Skills

  • Inventory Tracking and Management
  • Sales Coaching
  • Business Leadership
  • Personnel Scheduling
  • Staff Management
  • Hiring and Onboarding
  • Loss Prevention Strategies
  • Cash Register Operations
  • Restocking Processes

Timeline

Assistant General Manager

Pizzahut
07.2021 - Current

Cross Functions Specialist

HEB Grocery Store
07.2010 - 05.2018

High School Diploma -

Thomas Jefferson High School

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Pablo Acosta