Pablo Arana
New York,NY
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. I take genuine pride in my achievements to always over-deliver expectations.
Overview
6
6
years of professional experience
Work History
Sales Associate
Go Tours Hawaii
Honolulu, HI
09.2023 - 12.2024
- Collaborated with cross-functional teams to create targeted promotions, leveraging data-driven insights to drive brand awareness and sales growth.
- Promoted and sold experiences from TripAdvisor's top 10% ranked active companies worldwide, catering to high-end domestic and international clientele.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Coordinated transportation and tour logistics to surpass client expectations.
- Utilized my in-depth knowledge of the Hawaii market and vacation offerings to highlight unique selling points.
Team Educator
Whole Foods Market
Honolulu, Hawaii
10.2021 - 09.2023
- Strong focus on ensuring smooth and efficient operations, while delivering exceptional customer satisfaction.
- Led a team to maintain high standards of product quality, freshness, and presentation, while managing inventory, ordering, and merchandising.
- Excelled in providing expert guidance to customers, offering knowledgeable recommendations, and addressing inquiries with professionalism.
- Implemented best practices known for fostering a positive work environment, training, and mentoring staff. Driving sales through excellent customer service and operational efficiency.
Floor Supervisor
Off the Wall
Honolulu, Hawai'i
12.2022 - 03.2023
- Consistently trained, motivated staff, coordinated events, and managed seamless service during high-volume periods. Excelled in marketing local inquiries to strive business growth.
Membership Consultant
Costco Wholesale
Chandler, Arizona
10.2018 - 09.2021
- Dynamic and customer-focused sales professional with experience in selling and managing Costco memberships and upgrades.
- Adept at engaging with customers to understand their needs, presenting membership benefits, and effectively upselling to Executive membership.
- Skilled in building long-term relationships, providing exceptional customer service, with proven success in handling member inquiries and exceeding sales targets.
- Experience in all Costco departments, as well as supporting pharmacy functions, including prescription filling and computer system operation.
Education
Canyon Del Oro High School -
Canyon Del Oro High School
Tucson, Arizona06.2019
Digital Marketing
Pima Community College
Tucson, AZSkills
- Revenue Growth Through Upselling
- Strategic Follow-Up Methods
- Objection handling
- Promotional support
- Inventory control procedures
- Professional demeanor
- Retail store operations
- Persuasive communication
- Multilingual proficiency
- Relationship building
- Adapt to diverse groups
- Reliable and punctual
Extracurricular Activities
Surf Instructor/Counselor, YMCA Camp Erdman, 06/01/22, 08/31/22, Becoming a role model for young children to help them succeed in future endeavors through facilitating self discovery, social skill improvement, and development of independence both physically and mentally. High School Baseball, 01/01/13, 12/31/17 High School Football, 01/01/13, 12/31/17
References
Available upon request
Volunteer Experience
Volunteer, Nogales Community Food Bank, Nogales, AZ, 01/01/16, 12/31/18, Occasional annual assistance in food bank operations such as accounting for donations and providing meals for those in need.
Accomplishments
- January 2024 was my first top 5 Agent of the month after starting in late September, Total of 5 months as top 5 out of about 30 agents
Languages
Spanish
Limited
References
References available upon request.
Timeline
Sales Associate
Go Tours Hawaii
09.2023 - 12.2024
Floor Supervisor
Off the Wall
12.2022 - 03.2023
Team Educator
Whole Foods Market
10.2021 - 09.2023
Membership Consultant
Costco Wholesale
10.2018 - 09.2021
Canyon Del Oro High School -
Canyon Del Oro High School
Digital Marketing
Pima Community College
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