Pablo Hernandez
Dallas,TX
Summary
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Overview
3
3
years of professional experience
Work History
Digital Shopper
Walmart
10.2023 - 04.2024
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Cleaner Helper
Frozen Food Express
04.2022 - 09.2023
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings
Package Handler
Ulta
10.2021 - 04.2022
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses
Education
High School Diploma -
Life School
Dallas, TX05.2014
Skills
- Order Fulfillment
- Customer Service
- Product Knowledge
- Merchandise Selection
- Order picking and processing
- Heavy Lifting
- Warehouse Safety
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Digital Shopper
Walmart
10.2023 - 04.2024
Cleaner Helper
Frozen Food Express
04.2022 - 09.2023
Package Handler
Ulta
10.2021 - 04.2022
High School Diploma -
Life School
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