Pablo David Naranjo Jurado
North Palm Beach,FL
Summary
High-performing, motivated professional with integrity and leadership skills. Strong work ethic, adaptability, and exceptional interpersonal skills. Applies knowledge and abilities to positively impact organization. Flexible in different situations and dynamic conditions. Works great under stress and deadlines.
Overview
7
7
years of professional experience
Work History
Member Representative
The Auto Club Group - AAA
Palm Beach Gardens, Florida
09.2025 - Current
- Assisted members with account inquiries and transaction processing.
- Educated customers on service offerings and benefits available.
- Maintained accurate member records using customer relationship management software.
- Conducted outreach to engage members in new programs and services.
- Answered incoming calls regarding membership benefits and services.
- Planned personalized travel itineraries for diverse client needs and preferences.
- Researched destinations, accommodations, and activities to enhance client experiences.
- Managed booking processes across multiple travel platforms and systems.
Server/Food Runner/Food Expeditor
Ela Curry and Cocktails
Palm Beach Gardens, FL
12.2023 - Current
- Monitored guest needs, providing friendly service, and addressing inquiries promptly.
- Communicated effectively with kitchen staff to coordinate timely service.
- Followed safety and sanitation guidelines to uphold restaurant standards consistently.
- Assisted in training new staff members on restaurant operations and procedures.
- Responded promptly to customer inquiries and requests for additional items or services.
- Employed strong organizational skills to handle high-volume service periods without compromising quality.
- Effectively multitasked within a fast-paced environment.
- Responsible for providing friendly, fast, and professional customer service.
- Took food orders and beverages, and ensured a positive dining experience.
- Brought food and drinks out to tables, ensuring accuracy of order.
- Assisted guests with menu selections and food recommendations.
- Cleared used dishes from tables during and after meals.
Multitasking Position
The Royal Cafe
Jupiter, FL
02.2024 - 08.2025
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Supported team during busy shifts by organizing workflow effectively.
- Communicated with kitchen staff to ensure timely dish delivery.
- Ensured that all areas were properly sanitized at the end of each shift.
- Provided assistance to other employees when needed during peak business hours.
- Performed opening duties including setting up side stations for service staff.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Coordinated seating arrangements to optimize flow and guest experience.
- Assisted guests with menu selections and food recommendations.
- Performed opening and closing duties such as restocking supplies, cleaning work stations.
- Took orders for food and beverages, accurately recorded them, and relayed to kitchen staff.
Cashier
Loren Food Mart
Palm Beach Gardens
09.2023 - 05.2024
- Maintained cleanliness of checkout area and organized merchandise displays.
- Operated cash register, processing customer transactions efficiently.
- Assisted customers with product inquiries and store navigation.
- Handled cash, credit, and debit transactions accurately and securely.
- Managed inventory levels by restocking shelves as needed.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
Oficial Banca Empresarial
Banco Amazonas S.A.
Quito, Ecuador
03.2019 - 08.2022
- Coordinated documentation processes for loan applications and account management.
- Developed training materials for new staff on operational procedures and systems.
- Analyzed account data to identify trends and recommend process improvements.
- Facilitated communication between departments to streamline workflow efficiency.
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
- Developed and maintained relationships with key clients and stakeholders.
- Coordinated with legal counsel to ensure organizational compliance.
- Negotiated contracts and agreements with vendors and partners.
- Maintained positive working relationship with fellow staff and management.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Education
Bachelor - Business Administration in International Business
International University of Ecuador
Quito-Ecuador03-2022
Thomas Jefferson High School
Quito Ecuador07-2016
Skills
- Effective communication
- Relationship building
- Multitasking
- Customer service
- Problem-solving aptitude
- Workflow optimization
- Budget administration
- Systems monitoring
- Quality standards
Languages
Italian
Limited
German
Professional
Spanish
Native/ Bilingual
Timeline
Member Representative
The Auto Club Group - AAA
09.2025 - Current
Multitasking Position
The Royal Cafe
02.2024 - 08.2025
Server/Food Runner/Food Expeditor
Ela Curry and Cocktails
12.2023 - Current
Cashier
Loren Food Mart
09.2023 - 05.2024
Oficial Banca Empresarial
Banco Amazonas S.A.
03.2019 - 08.2022
Bachelor - Business Administration in International Business
International University of Ecuador
Thomas Jefferson High School