Goal-oriented manager with distinguished experience in the dental industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
30
30
years of professional experience
Work History
Area Sales Director
Implant Direct
01.2011 - Current
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Compiled and analyzed data to determine approaches to improve sales and performance.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Regional Sales Representative
Implant Direct
04.2009 - 12.2010
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Implemented marketing strategies and techniques, increasing revenue, and customer satisfaction.
Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
Researched potential clients and markets to prepare for appointments.
Performed cold-calling and follow-ups with leads to secure new revenue.
Attended trade shows, conferences and seminars to promote dental implants and develop new business opportunities.
Regional Sales Manager
BioHorizons Dental Implant CO.
03.2007 - 03.2009
Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Developed and maintained positive relationships with clients in assigned sales territories.
Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
Generated detailed sales reports and forecasts to analyze performance and track progress.
Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
Compiled and analyzed data to determine approaches to improve sales and performance.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Account Executive
Zimmer Dental
03.1993 - 03.2007
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Qualified leads, built relationships and executed sales strategies to drive new business.
Executed successful sales strategies to convert leads into customers.
Resolved issues promptly to drive satisfaction and enhance customer service.
Cross-sold products and services to clients to secure additional business and grow revenue streams.
Education
Bachelor of Science - Marketing
University of Florida
Gainesville, FL
Skills
Critical Thinking
[Type] Software Proficiency
Interpersonal Communication
Organization and Time Management
Excellent Communication
Dependable and Responsible
Teamwork and Collaboration
Active Listening
Attention to Detail
Accomplishments
Supervised team of eight to fourteen staff members.
Achieved Region of the Year in 2008 and 2013 through effectively leading a team of sales professionals.
Achieved 37%, 25% and 20% growth in 2009, 2011 and 2012 through effectively helping with analyzing region and executing a successful sales plan.
Achieved the Spirit Award through effectively helping with managing two regions due to to regional changes.
Managed various Rookie of the Year and Reps of the Year.
Languages
Spanish
Native or Bilingual
Timeline
Area Sales Director
Implant Direct
01.2011 - Current
Regional Sales Representative
Implant Direct
04.2009 - 12.2010
Regional Sales Manager
BioHorizons Dental Implant CO.
03.2007 - 03.2009
Account Executive
Zimmer Dental
03.1993 - 03.2007
Bachelor of Science - Marketing
University of Florida
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