Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Pacifico Cardenas Jr.

Bay City,MI

Summary

Dynamic and dedicated professional with a clean driving record and a positive attitude, experienced as a Delivery Driver at Uber Eats. Proven ability to enhance customer satisfaction through efficient service and effective communication. Skilled in time management and teamwork, consistently achieving on-time deliveries while maintaining strong client relationships.

Overview

13
13
years of professional experience

Work History

Delivery Driver

Uber Eats
02.2025 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

ABA Technician

Flourish Therapy
12.2023 - 04.2025
  • Fostered a supportive learning environment that encouraged collaboration, problem-solving, and self-advocacy among clients.
  • Utilized evidence-based practices to deliver high-quality ABA services tailored to individual needs.
  • Equipped caregivers to be active participants in intervention through addressing specific goals, delivering coaching sessions and communicating with entire team.
  • Promoted generalization of learned skills by incorporating natural environment training strategies.
  • Increased functional living skills through the use of task analysis and systematic instruction techniques.
  • Improved client communication by implementing visual supports and social stories.
  • Conducted functional assessments to identify environmental variables contributing to challenging behaviors.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of ABA therapy.
  • Reduced maladaptive behaviors with the implementation of function-based interventions.
  • Assisted clients in developing effective coping strategies to manage stressors and emotional challenges.
  • Implemented creative methods for teaching social skills, including role-play scenarios, video modeling, and group activities.
  • Maintained thorough documentation of client progress, session notes, and treatment plan updates for review by supervisory staff members.
  • Consistently collected data on client progress, ensuring accurate measurement of skill acquisition and goal achievement.
  • Implemented behavior intervention plans, increasing positive behaviors and reduce challenging behaviors.
  • Monitored and documented client progress using data collection techniques.
  • Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
  • Addressed client needs by implementing behavior intervention plans.
  • Developed and maintained clear, individualized documentation on each patient.
  • Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients in clinical setting.
  • Provided comprehensive treatment by working in close collaboration with multidisciplinary team of professionals.

ABA Technician

Children's Therapy Corner
07.2023 - 12.2023
  • Followed Individualized Family Service Plan and developed methodologies for reaching each child's specific developmental goals.
  • Collaborated with multi-disciplinary teams for comprehensive treatment planning and implementation.
  • Adapted instructional materials according to each client''s unique learning style and preferences for optimal success.
  • Contributed valuable input during team meetings regarding program modifications based on data analysis results.
  • Conducted Functional Behavior Assessments (FBA) to identify function of challenging behaviors.
  • Acquired baseline data and implemented approved programs using behavioral technology appropriately, neutrally, and consistently.
  • Maintained neutrality when supporting patients despite difficult behavior.
  • Collaborated with other healthcare professionals to coordinate care plans and implement continuity of care.
  • Evaluated dynamics of different personnel groups through range of planned activities and programs.
  • Defined core problems and determined key strategies for investigating and remediating concerns.
  • Fostered a supportive learning environment that encouraged collaboration, problem-solving, and self-advocacy among clients.
  • Utilized evidence-based practices to deliver high-quality ABA services tailored to individual needs.
  • Promoted generalization of learned skills by incorporating natural environment training strategies.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of ABA therapy.
  • Reduced maladaptive behaviors with the implementation of function-based interventions.
  • Assisted clients in developing effective coping strategies to manage stressors and emotional challenges.
  • Implemented creative methods for teaching social skills, including role-play scenarios, video modeling, and group activities.
  • Maintained thorough documentation of client progress, session notes, and treatment plan updates for review by supervisory staff members.
  • Consistently collected data on client progress, ensuring accurate measurement of skill acquisition and goal achievement.

Janitor

Save Olot Mi
06.2022 - 07.2022
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Kept building spaces premises clean inside and outside.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Checked in and stocked inventory throughout facility.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.

General Laborer

Delta Tube & Fabrication
04.2017 - 06.2018
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Notified supervisors of defective equipment or material.
  • Increased productivity with effective communication and collaboration among team members.
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
  • Cleaned and maintained tools, equipment and worksites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Followed instructions and safety protocols while operating machinery and equipment.

Courtesy Clerk

Kroger
05.2015 - 10.2016
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Acted as an ambassador for the store''s brand by consistently providing friendly, knowledgeable, and efficient service to all customers.
  • Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Responded proactively and positively to rapid change.

Barista, Crepe Chef, Inventory and Night Manager

Flint Crepe Company
08.2012 - 11.2014
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas continually.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages and meals.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Conducted regular quality control checks to uphold highest standards of food and beverage service.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
  • Implemented eco-friendly practices, significantly reducing waste and promoting sustainability within cafe.
  • Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.

Education

High School Diploma - General Studies

Leilehua High School
Wahiawa, HI

Psychology

Charles Stewart Mott Community College
Flint, MI

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Safe driving
  • Clean driving record
  • Heavy lifting

Timeline

Delivery Driver

Uber Eats
02.2025 - Current

ABA Technician

Flourish Therapy
12.2023 - 04.2025

ABA Technician

Children's Therapy Corner
07.2023 - 12.2023

Janitor

Save Olot Mi
06.2022 - 07.2022

General Laborer

Delta Tube & Fabrication
04.2017 - 06.2018

Courtesy Clerk

Kroger
05.2015 - 10.2016

Barista, Crepe Chef, Inventory and Night Manager

Flint Crepe Company
08.2012 - 11.2014

High School Diploma - General Studies

Leilehua High School

Psychology

Charles Stewart Mott Community College

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Pacifico Cardenas Jr.