Dynamic Customer Service Representative with two years at a leading firm, adept at resolving conflicts and enhancing customer loyalty through empathetic communication. Skilled in problem resolution and active listening, I effectively handled escalated calls, ensuring satisfactory outcomes for clients and the company. Strong product knowledge enabled tailored recommendations, fostering lasting relationships.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.