Padi Kue
Tulsa,USA
Summary
Dynamic medical billing and coding professional with extensive experience at Surgical Associates. Expert in ICD-10, CPT, and HCPCS coding, ensuring compliance and maximizing reimbursement. Proven ability to conduct audits and collaborate with physicians, enhancing documentation accuracy and reducing claim denials. Strong analytical skills paired with exceptional customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Coding and Billing
Surgical Associates
07.2022 - Current
- Accurately assign ICD-10, CPT, and HCPCS codes for diagnoses and procedures, ensuring compliance with federal regulations and payer policies.
- Manage the revenue cycle, including claims submission, payment posting, and accounts receivable follow-up, to ensure maximum reimbursement.
- Conduct detailed chart reviews and coding audits to verify documentation accuracy, collaborating with physicians to resolve discrepancies and reduce claim denials.
- Utilize eClinicalWorks, Epic, Cerner, TriZetto and electronic health record (EHR) systems to streamline billing processes and maintain patient confidentiality.
Patient Access Specialist
Gillette Children's Specialty Healthcare
Saint Paul, MN
02.2016 - 04.2021
- Patient/Customer Service: Providing access and support to patients, families, and providers.
- Data Management & Accuracy: Obtaining, updating, and documenting demographic, financial, and medical information with high accuracy.
- Scheduling & Coordination: Coordinating appointments, identifying urgency, and managing scheduling for all specialties.
- Financial/Administrative: Insurance verification, eligibility checks, obtaining consents, maximizing financial return, and medical record retrieval.
Administrative Specialist
Wilder Foundation
Saint Paul, MN
01.2013 - 10.2015
- Client Check-in & Data Management: Managed the end-to-end client check-in process, ensuring the completion of all required clinical paperwork prior to appointments. Processed co-pays and accurately entered missing or updated client information into the electronic medical record system.
- Coordination & Insurance Verification: Collaborated effectively with billing departments and various insurance providers to verify client coverage and benefits. Coordinated essential logistics, including arranging transportation and interpreter services for clients as needed, ensuring smooth appointment flow.
- Administrative Support & Teamwork: Assembled and maintained client intake packets, ensuring an organized and ready supply for new clients. Provided reliable backup support to Client Services Coordinators, completing crucial pre-intake paperwork for incoming clients to maintain operational efficiency.
Education
Certified Professional Coder - AAPC Coding Certification Preparation Courses
Tulsa Technology Center
Tulsa, OK03.2025
Health Careers Certificate -
Northeast Technology Center
Kansas, OK10.2007
High School Diploma -
Patrick Henry High School
Minneapolis, MN06.2005
Skills
- ICD-10
- CPT
- HCPCS
- Medical Terminology & Anatomy
- EHR/Billing Software eClinicalWorks
- Claims Processing
- HIPAA Compliance
- Auditing
- Accounts Receivable
- Insurance claims analysis
- Payment posting
- Billing cycle management
- Medical billing and collections
- Month-end closing procedures
- Medical Office Administration
Certification
CPC-Certified Professional Coder (CPC), AAPC, 12/31/25
Languages
Hmong
Native/ Bilingual
References
References available upon request.
Timeline
Coding and Billing
Surgical Associates
07.2022 - Current
Patient Access Specialist
Gillette Children's Specialty Healthcare
02.2016 - 04.2021
Administrative Specialist
Wilder Foundation
01.2013 - 10.2015
Certified Professional Coder - AAPC Coding Certification Preparation Courses
Tulsa Technology Center
Health Careers Certificate -
Northeast Technology Center
High School Diploma -
Patrick Henry High School