Padraic Angelone
East Boston,MA
Summary
Focused and reliable waiter bringing enthusiasm, experience, and reliability to the role. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work in a fast paced environment like a restaurant in the airport.
Work History
Restaurant Waiter
Deleware North
06.2024 - 09.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts. Reduced voids and cancellations-improved sales by 3% month-over-month.
- Maintained aprofessional demeanor under pressure while managing challenging situations involving customers with challenging personalities.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
Host
MIJA Cantina & Restaurant
06.2024 - 09.2024
- Answered customer questions about hours, seating, and menu information. Increased table turnover rates by 2%.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Education
Bachelor of Arts - English-Rhetoric
08.2019
Skills
- Order Accuracy
- Service prioritization
- Reliable and Responsible
- Adaptable and Flexible
- Cool Under Pressure
- Hospitality best practices
- Strong multitasking
Timeline
Restaurant Waiter - Deleware North
06.2024 - 09.2024
Host - MIJA Cantina & Restaurant
06.2024 - 09.2024
University of Massachusetts Dartmouth - Bachelor of Arts, English-Rhetoric
Similar Profiles
Lars BergoLars Bergo
Concessions Management Intern at Deleware NorthConcessions Management Intern at Deleware North
Jerome SmithJerome Smith
Bartender at Deleware NorthBartender at Deleware North
Zi'Anna WalkerZi'Anna Walker
Team member(cashier/cook/utility) at Deleware northTeam member(cashier/cook/utility) at Deleware north
Gabriela LopezGabriela Lopez
Receptionist at Gl Distribution IncReceptionist at Gl Distribution Inc
Sofia ALVARADO ASCENCIOSofia ALVARADO ASCENCIO
Cashier/Customer Service Cashier at Frio Rico CorpCashier/Customer Service Cashier at Frio Rico Corp