Page Potter
Canton,NC
Summary
Motivated Customer Service Representative with over 20+ years, able to work independently, with minimal supervision and helps pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedure.
Overview
15
15
years of professional experience
Work History
Income Maintenance Caseworker
Haywood County Health And Human Services
Clyde, NC
12.2020 - Current
- Made referrals to appropriate services.
- Determined if applicants met eligibility for public assistance programs.
- Operated computer and imaging equipment to retrieve and enter data into electronic case records.
- Gathered information via telephone, mail or in person from clients applying for assistance.
- Communicated with people from various cultures and backgrounds on application process.
- Interviewed applicants and explained scope of different available benefits.
- Documented all communication with applicants and inputted information into system using NC FAST.
Maintenance Assistant/Cafeteria Assistant
Buncombe County Schools
Leicester, NC
03.2012 - 12.2020
- Maintained safety conditions and standards in facility.
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Established and maintained clean and comfortable environment in building by vacuuming, and cleaning.
- Directed at risk pre teen age children
- Assisted cashiers with processing customer payments and documenting orders
- Greeted customers and answered any questions.
Home Health Aide
Peggy Henderson
CANTON, NC
07.2010 - 03.2012
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
Optical Assembler
DRS Technical Services
Palm Bay, FL
01.2007 - 06.2010
- Managed quality assurance program including on site evaluations.
- Performed various administrative functions
- Assembled optical and mechanical components for military vehicles used in daytime and nighttime vision systems
Education
No Degree - Business Administration
Haywood Community College
Clyde, NCHigh School Diploma -
Pisgah High School
Canton, NC05.1988
Skills
- Administrative Support
- Food Program Assistance
- Financial Assistance
- Information Gathering
- Onsite Visits
- Information Verification
- Information Updates
- New Product Information
- Caseload Management
- Accounts Payable and Accounts Receivable
Timeline
Income Maintenance Caseworker
Haywood County Health And Human Services
12.2020 - Current
Maintenance Assistant/Cafeteria Assistant
Buncombe County Schools
03.2012 - 12.2020
Home Health Aide
Peggy Henderson
07.2010 - 03.2012
Optical Assembler
DRS Technical Services
01.2007 - 06.2010
No Degree - Business Administration
Haywood Community College
High School Diploma -
Pisgah High School
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