Paige Allen
Rockwall,TX
Summary
Customer service professional with proven track record in handling customer inquiries and resolving issues. Valued for dependability and adaptability in team settings and dynamic environments. Skilled in communication and active listening, ensuring customer satisfaction.
Overview
22
22
years of professional experience
Work History
Licensed Customer Service Representative
Liberty Mutual Insurance
Plano, TX
09.2024 - Current
- Assisted customers file first notice of loss claims for both auto and property losses
- Assisted customer with questions on their claims within my scope of work
- Loaned resource project with Policy and Production department connecting producers with the correct written policies.
Sales Associate
SOMA Intimate Apparel
Rockwall, TX
03.2023 - 09.2024
- Processed financial transactions
- Assisted customers with products
- Stocked merchandise.
Sales Associate
SOMA Intimate Apparel
Richmond, VA
10.2011 - 02.2012
- Processed financial transactions
- Assisted customers with products
- Stocked merchandise.
Customer Service Representative
David's Bridal
Richmond, VA
01.2010 - 10.2011
- Scheduled client appointments
- Answered phones
- Processed financial transactions.
Bridal Consultant/Sales Associate
David's Bridal
Richmond, VA
12.2006 - 10.2009
- Assisted outfitting brides and their wedding parties with everything they need for their big day.
Front Desk Clerk
The Hotel Hershey
Hershey, PA
09.2002 - 09.2006
- Assisted guests with checking in/out of their rooms
- Process financial transactions
- Answer phones
- Wake up calls
- Provide exceptional customer service to our guests assisting them with their every need during their visit.
Education
Some college in Psychology -
Longwood University
Farmville, VA07.2005
High school diploma -
Hershey High School
Hershey, PA06.2003
Skills
- Communication skills
- Phone etiquette
- Upselling
- Merchandising
- Cash Handling
- Retail Sales
- Front Desk
- Organizational Skills
- POS
- Sales
- Time Management
- Typing
- English
- Computer Skills
- Administrative Experience
- Computer Operation
Assessments
- Customer service, Proficient, 03/2023, https://share.indeedassessments.com/attempts/ce59ecf82555aedf1327fd38d24ee4baeed53dc074545cb7
- Retail customer service, Proficient, 02/2023, https://share.indeedassessments.com/attempts/f61adabdb16c4739115ad2ac0f69721aeed53dc074545cb7
- Medical receptionist skills, Proficient, 02/2023, https://share.indeedassessments.com/attempts/ce3376c001cba1776095e2d55e9903dceed53dc074545cb7
- Customer focus & orientation, Proficient, 03/2023, https://share.indeedassessments.com/attempts/0f7f6672d1a26a835baa7aed77d504b3eed53dc074545cb7
Timeline
Licensed Customer Service Representative
Liberty Mutual Insurance
09.2024 - Current
Sales Associate
SOMA Intimate Apparel
03.2023 - 09.2024
Sales Associate
SOMA Intimate Apparel
10.2011 - 02.2012
Customer Service Representative
David's Bridal
01.2010 - 10.2011
Bridal Consultant/Sales Associate
David's Bridal
12.2006 - 10.2009
Front Desk Clerk
The Hotel Hershey
09.2002 - 09.2006
Some college in Psychology -
Longwood University
High school diploma -
Hershey High School