Paige Benjamin
Surprise,AZ
Summary
Driven professional with track record in mortgage and home lending product sales. Demonstrating strong interpersonal skills and exceptional service throughout the entire sales process. Offering a vast knowledge of banking regulations and compliance procedures. Highly knowledgeable in interpersonal relations and communication. Dedicated to maintaining professionalism and integrity in all areas.
Overview
10
10
years of professional experience
Work History
Account Executive
National Debt Relief
10.2023 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Licensed Loan Officer
Loandepot
10.2019 - 03.2022
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained strict confidentiality of bank records and client information.
- Recommended loan approvals and denials based on customer loan application reviews.
Server
Longhorn Steakhouse
01.2017 - 01.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Server
House Of Blues Anaheim
08.2014 - 01.2017
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
Student Peer Mentor
Santa Ana College
08.2014 - 01.2017
- Supported younger peers through one-on-one sessions, determining aspirations, setting goals and working through challenges.
- Shared information about student life, academic offerings and healthy decision making with peer mentees.
- Worked with peers speaking English as second language, supporting individual progress despite unique barriers.
- Attended and led meetings with other peer mentors to offer support and standardize resource offerings.
Library Student Worker
Santa Ana College
05.2014 - 01.2017
- Answered telephone calls to provide information and direct questions to librarian.
- Assisted students with troubleshooting common computer problems.
- Operated computerized cash register to handle cash and check payments.
- Collected overdue book fees using library system to document payment and update patron accounts.
- Monitored patrons at library entrances and public areas and enforced library policies to maintain peaceful atmosphere.
Education
Associate of Arts - Psychology/Communications
Santa Ana College
Santa Ana, CA08.2017
Skills
- Internal Communications
- Advertising and marketing
- Credit History Review
- Wealth Planning
- Creditworthiness Determination
- Income Evaluation
- Referral Network Development
- Attention to Detail
- Customer Relations
- Problem Solving
- Analytical and Critical Thinking
- Time Management
Accomplishments
- Was a keynote speaker at multiple fundraising events for under privileged youth.
- Served as a key contributing member to multiple leadership teams.
- Participated in active outreach for Orangewood Children's foundation
Timeline
Account Executive
National Debt Relief
10.2023 - Current
Licensed Loan Officer
Loandepot
10.2019 - 03.2022
Server
Longhorn Steakhouse
01.2017 - 01.2020
Server
House Of Blues Anaheim
08.2014 - 01.2017
Student Peer Mentor
Santa Ana College
08.2014 - 01.2017
Library Student Worker
Santa Ana College
05.2014 - 01.2017
Associate of Arts - Psychology/Communications
Santa Ana College
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