Paige Birzon
Valley Village,CA
Summary
Enthusiastic Server offering 7+ years of service industry experience. Highly skilled in serving high-volume customer base with enthusiasm and efficiency. Frequently commended for superior service and achieving company sales goals.
Overview
9
9
years of professional experience
Work History
Cocktail/Bottle Server
The Roosevelt Hotel
03.2022 - Current
- Trained to Forbes standards
- Full liquor & menu knowledge
- Organizing & keeping track of tabs/large parties/credit cards
- Preparing & cleaning all sections with proper mixers/menus/ etc.
- Creating a fun guest experience while upselling sales and giving each table proper maintenance throughout the night.
- Utilized interpersonal skills to establish rapport with customers from diverse backgrounds, cultivating an inclusive environment.
- Communicated with guests to record orders and assess needs.
Cocktail Server/ Server
The Maybourne Hotel
05.2021 - 03.2022
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Developed strong relationships with regular guests.
- Trained to Forbes standards
- Managing my section with cleanliness and professional decorum
- Knowledge on Pool/Cabana menu as well as bar and lounge menu.
Guitar Center
Sales
04.2018 - 01.2020
Cocktail/ Bottle Server
Intercontinental Hotel
05.2016 - 03.2018
Education
High School Diploma -
Staley High School
Kansas CitySkills
- Strong communication skills
- 7 years of customer service experience
- Thrive in fast paced environments
- Driven
- Outgoing and easy to get along with
- Team player
- Order accuracy
- POS system operation
- Effective customer upselling
- Attention to detail
Timeline
Cocktail/Bottle Server
The Roosevelt Hotel
03.2022 - Current
Cocktail Server/ Server
The Maybourne Hotel
05.2021 - 03.2022
Guitar Center
Sales
04.2018 - 01.2020
Cocktail/ Bottle Server
Intercontinental Hotel
05.2016 - 03.2018
High School Diploma -
Staley High School
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