Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Mercy Hospital St. Louis
07.2024 - Current
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Taught patients about medications, procedures, and care plan instructions.
Phlebotomist
Deaconess Gateway Hospital
04.2023 - 06.2024
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Stocked phlebotomy cart or carrier with appropriate supplies.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Used personal protective equipment correctly to protect coworkers and patients.
Addressed questions and concerns to educate patients on collection process and procedures.
Participated in continuing education programs to stay up to date on new technologies and procedures.
Improved patient comfort and trust with compassionate communication and professional bedside manner.
Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
Collected blood samples in accordance with laboratory protocols and regulations.
Sales Associate
Sam's Club
06.2022 - 04.2023
Managed returns, exchanges and refunds in accordance with store policy.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Provided positive first impressions to welcome existing, new, and potential customers.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Aide
Residential Living Center
06.2018 - 03.2022
Managed returns, exchanges and refunds in accordance with store policy.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Provided positive first impressions to welcome existing, new, and potential customers.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
IT Administrator II – IRS Contract at AMERICAN SYSTEMS, Inc. (formerly Epsilon, Inc.)IT Administrator II – IRS Contract at AMERICAN SYSTEMS, Inc. (formerly Epsilon, Inc.)