Paige Canavan

My daily task as a secretary in the counselors office include:

• Filing student documents and making sure they are up to date

• Answering phones

• Updating student information

• Contacting therapist to schedule appointments for students with our school based mental health

• Documenting each mental health visit with check in times and check out times

• Requested past school records on new students

• Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
• Verified insurance and made patients aware of coverage
• Collected co-pays
• Organized faxes
• Sent records request

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.