Paige Carter
McKinney
Summary
Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
Saintsbury's Tavern
Plano
01.2024 - 11.2024
- As a bartender at saintsbury I am expected to open the bar, have all the liquor stocked and ready to serve, make sure all glasses are clean and sanitary.
- I have wonderful communication skills and always treat my bar guests with the upmost respect and care.
- This bar is extremely fast paced and I was very able to keep up and manage making all the drinks for my bar guests as well as the servers for their guests in a timely manner.
- I enjoy bartending because making drinks is like an art to me and I am a very good listener with a very outgoing personality.
Office Manager
Southwestern Doors
Dallas
04.2021 - 01.2024
- Actively managed daily customer interaction that included scheduling service events, deliveries, installation.
- Assisted with AR activities, related to incoming/outgoing invoicing and collecting funds.
- Managed office operations and coordinated daily activities of team members.
- Oversaw scheduling and maintained calendars for executives and staff members.
- Trained new employees on administrative tasks and company policies effectively.
- Assisted with budget management by tracking expenses and processing invoices.
- Facilitated communication between departments to ensure smooth workflow processes.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Supervised staff members, organized schedules and delegated tasks.
Waitress
Third Base Sports Bar
Frisco
06.2011 - 02.2014
- Delivered exceptional customer service in a fast-paced sports bar environment.
- Took food and drink orders accurately while maintaining a friendly demeanor.
- Handled cash transactions and processed payments using point-of-sale systems.
- Developed positive relationships with regular customers through friendly conversation.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted other wait staff members in times of heavy customer traffic.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Bussed tables as needed during peak hours.
- Replenished beverages when necessary.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Waitress and Bartender
Casa Rita's Mexican Grill
Frisco
06.2011 - 02.2014
- I started as a hostess when I was 16 years old and from there worked my way up to waitress and then bartender.
- My customers loved me and I was always complemented on my excellent service.
- I worked well with others and never had issues.
- Being a waitress here we had to bus and clean our own tables, deliver food, talk to my customers at the bar, explain our menu, etc.
- The reason I stopped working here was because I got pregnant with my first child and my husband thought it would be better to stay home.
- I also needed to help raise my disabled step son at home.
- This was a great first job.
Education
Prosper High School -
Prosper High School
Skills
- Typing
- Communications
- Microsoft office
- Sales
- People Person
- Technical Support
- Bartending
- Host/Hostess
- Cold Calling
- Serving Experience
- Desktop Support
- Troubleshooting
- Microsoft Windows
- Remote Access Software
- Operating Systems
- Computer Networking
- POS system operation
- Customer relationship management
- Time management
- Problem solving
- Effective communication
- Team collaboration
- Conflict resolution
- Basic accounting
- Team training and development
- Hospitality service expertise
- Patience and tolerance
- Able to stand several hours
Certification
- TABC Certification
- Food Handler Certification
- Bartender License
Additional Information
I am a very loyal, dedicated person. I will work hard and do the best I can for the company I work for. I work very well with others and can follow directions and listen well. I'm a great team leader and appreciate any and all opportunities.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Bartender
Saintsbury's Tavern
01.2024 - 11.2024
Office Manager
Southwestern Doors
04.2021 - 01.2024
Waitress
Third Base Sports Bar
06.2011 - 02.2014
Waitress and Bartender
Casa Rita's Mexican Grill
06.2011 - 02.2014
Prosper High School -
Prosper High School