Summary
Overview
Work History
Education
Skills
Timeline
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Paige Cintron

Oviedo,FL

Summary

Adept at managing high-pressure situations, I enhanced patient care at Publix by prioritizing time-sensitive tasks and resolving billing issues. Skilled in medication dispensing and demonstrating exceptional customer service, my role significantly improved patient satisfaction. My calm demeanor and problem-solving abilities ensured efficiency and accuracy in a fast-paced environment.

Overview

4
4
years of professional experience

Work History

Registered Pharmacy Technician

Publix
04.2024 - 10.2024
  • Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
  • Communicated with insurance companies resolving billing issues promoting seamless coverage for customers.
  • Demonstrated strong attention to detail when preparing customized compound medications per pharmacist instructions meeting the unique needs of individual patients.
  • Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
  • Provided exceptional customer service, addressing concerns and answering questions about medications and treatment plans.
  • Managed medication inventory levels effectively, conducting periodic audits to ensure accuracy and prevent shortages or wastage.
  • Assisted customers in selecting over-the-counter medications, offering guidance on appropriate usage and dosages.
  • Developed strong relationships with patients through compassionate approach to care delivery, resulting in increased satisfaction scores.
  • Enhanced patient care by accurately filling prescriptions and providing medication counseling.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

Seasonal Retail Sales Associate

Target
10.2023 - 01.2024
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Improved store sales by promoting current sales and upcoming promotions to customers.
  • Provided product recommendations to assist customers in their purchasing decisions.
  • Handled customer complaints, resolving issues to ensure satisfaction.
  • Processed transactions efficiently to maintain smooth checkout operations.

Store Runner 1/2

Santinos Pizza and Wings
06.2020 - 09.2023
  • Improved customer satisfaction by promptly addressing inquiries and providing assistance.
  • Assisted in unloading deliveries, ensuring accurate receipt of shipments.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Education

Associate of Arts - Interior Design

Seminole State College of Florida
Sanford, FL
05-2028

High School Diploma -

Lake Howell High School
Winter Park
05-2022

Skills

  • HIPAA compliance
  • Medication dispensing
  • Labeling accuracy
  • Insurance verification
  • Patient counseling
  • Answering customer questions
  • Confidence in fast paced environments
  • Excellent phone etiquette

Timeline

Registered Pharmacy Technician

Publix
04.2024 - 10.2024

Seasonal Retail Sales Associate

Target
10.2023 - 01.2024

Store Runner 1/2

Santinos Pizza and Wings
06.2020 - 09.2023

Associate of Arts - Interior Design

Seminole State College of Florida

High School Diploma -

Lake Howell High School

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Paige Cintron