Paige Cyree
Manchester,TN
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Ollie's Bargain Outlet. Skilled in staff management and problem-solving, adept at fostering a culture of excellence and safety. Increased efficiency through innovative workflow solutions, demonstrating adaptability and a commitment to quality. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
16
16
years of professional experience
Work History
Supervisor
Ollie's Bargin Outlet
03.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Quality Line Inspector
Kasai North America, Inc. Manchester Plant
09.2022 - 02.2023
- Supported new product development through comprehensive prototype evaluations and recommendations for improvements.
- Utilized statistical process control methods to monitor and maintain production quality, ensuring reliable product output.
- Increased efficiency of the inspection process by utilizing advanced tools and equipment for precise measurements.
- Trained new inspectors on proper techniques and procedures, fostering a knowledgeable workforce committed to quality control.
Manager
Dollar General Market
04.2021 - 01.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Restaurant Team Member
Arbys Resturant
07.2018 - 11.2021
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Employee Service Representative
Roberts Moving Services
06.2016 - 02.2021
- Mentored junior staff members in best practices for managing customer interactions, fostering a supportive work environment focused on professional growth.
- Delivered accurate, consistent and timely responses to HR process, system and policy requests and maintained contact until request was resolved.
- Processed employee job and personal data into HR system and audited data entry and transactions for accuracy.
- Streamlined service processes for faster response times, increasing overall efficiency in handling customer inquiries.
- Provided exceptional support to customers, fostering strong relationships that led to increased repeat business and referrals.
Line Leader
Sonic Drive- in
09.2008 - 06.2013
- Supervised updating procedures for working documents such as shift reports and handovers.
- Assisted in training new employees and implementing procedural changes.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
- Monitored product quality to achieve superior quality reputation.
- Managed conflict resolution among team members, maintaining a cohesive work environment conducive to productivity.
Education
Diploma -
Gallatin High School, Gallatin, TN
Gallatin, TN05.2007
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Industrial hygiene
- Problem-Solving
- Multitasking Abilities
- Attention to Detail
- Time Management
- Excellent Communication
- Decision-Making
- Adaptability and Flexibility
- Effective Communication
- Organizational Skills
- Active Listening
- Analytical Thinking
Timeline
Supervisor
Ollie's Bargin Outlet
03.2023 - Current
Quality Line Inspector
Kasai North America, Inc. Manchester Plant
09.2022 - 02.2023
Manager
Dollar General Market
04.2021 - 01.2022
Restaurant Team Member
Arbys Resturant
07.2018 - 11.2021
Employee Service Representative
Roberts Moving Services
06.2016 - 02.2021
Line Leader
Sonic Drive- in
09.2008 - 06.2013
Diploma -
Gallatin High School, Gallatin, TN