Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paige Dempsey

Summary

Organized Front Office Medical Receptionist pursuing training as a Phlebotomy Technician. True team player experienced in patient relations and is highly knowledgeable about healthcare processes and requirements.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Office Receptionist

Genesis Health System
09.2023 - Current
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.

Assistant Manager/IST/Bartender/Server

Granite City Food & Brewery
10.2021 - 11.2023
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

CNA

Nexstaff
10.2019 - 02.2021
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Restaurant Server/Bartender

Chili's Bar And Grill - Brinker International
06.2017 - 10.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

Certificate - Phlebotomy Technician

Midwest Technical Institute
Moline, IL
08.2024

Certificate - Certified Nursing Assistant

Scott Community College
Davenport, IA
2019

GED -

Scott Community College
Davenport, IA
2015

Skills

  • Insurance Verification
  • Healthcare experience
  • Patient confidentiality
  • Customer service background
  • Understanding of medical terminology
  • Compassionate communication
  • Geriatric Care
  • Task Prioritization

Certification

  • BLS - Basic Life Support
  • CNA - Certified Nursing Assistant
  • First Aid/CPR Certified

Timeline

Medical Office Receptionist

Genesis Health System
09.2023 - Current

Assistant Manager/IST/Bartender/Server

Granite City Food & Brewery
10.2021 - 11.2023

CNA

Nexstaff
10.2019 - 02.2021

Restaurant Server/Bartender

Chili's Bar And Grill - Brinker International
06.2017 - 10.2021

Certificate - Phlebotomy Technician

Midwest Technical Institute

Certificate - Certified Nursing Assistant

Scott Community College

GED -

Scott Community College

Similar Profiles

CREATE PROFILE
Paige Dempsey