Paige Doty
Colorado City,TX
Summary
Skilled server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Woodson's Local Tap
Spring, TX
05.2023 - 11.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Cashier
Gas and Grub
Colorado City, TX
12.2022 - 03.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Education
Associate of Science -
Western Texas College
Snyder, TXSkills
- Food Delivery
- Order Management
- Table Bussing
- Food Running
- Table Setting
- Safe Food Handling
- Beverage Preparation
- Food Inspection
- Guest Engagement
- Effective Customer Upselling
- Order Accuracy
- Cash Handling
- POS Operation
- Food Safety Understanding
- Liquor, Wine, and Food Service
- Menu Memorization
- Ordering Procedures
- Guest Seating
- High-Volume Dining
- Menu Knowledge
- Service Prioritization
- Quality Control
- Positive and Professional
- Regulatory Compliance
- Suggestive Selling
- Performance Improvement
- Price Memorization
Affiliations
Stocked showed animals while in school which taught me about hard work and dedication. I have done volunteer work for the Houston Livestock and Rodeo as well as Montgomery County fair in my spare time to give back to my community.
Certification
CPR certified
ATTRIBUTES
FRIENDLY, HARD WORKING, GOAL ORIENATED, PUNCTUAL, RELIABLE, RESPONSIBLE, TRUSTWORTHY
Timeline
Server
Woodson's Local Tap
05.2023 - 11.2023
Cashier
Gas and Grub
12.2022 - 03.2023
Associate of Science -
Western Texas College