Paige Friend
Berwyn,PA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Waitress
Brick and Brew
Malvern, PA
04.2023 - Current
- Responsible for offering a high level of customer service by being attentive, friendly, and knowledgeable about the menu items. Take orders for food and beverages, ensure accuracy by noting special requests. Help coordinate events and ensure service for large parties.
Waitress
Marzonis Brick oven & Brewing Co.
State College, PA
09.2023 - 05.2024
- Responsible for having strong customer service and interpersonal skills, as well as the ability to work well with others.
- Responsible for having strong customer service and interpersonal skills, as well as the ability to work well with others.
Customer Service Associate
Urban Outfitters, Inc.
State College, PA
09.2023 - 05.2024
- Encouraging sales by promoting specific items, informing customers about promotions, and discounts.
- Responsible for helping the store maintain a visually appealing layout while welcoming customers and helping to satisfy their needs.
Host, Food Runner, Buser
San Nicolas Assisted Living
Paoli, PA
08.2017 - 02.2023
- Responsible for greeting guests, managing reservations, monitoring the dining room, and coordinating with other staff members to ensure smooth service.
- Accountable for handling customer complaints and resolving any issues that may arise.
- Responsible for creating weekly schedules.
Education
Bachelor of Arts - Communications, Media Studies
Penn State University
State College 05-2024
Skills
- Special event coordination
- Front-of-house display creation
- Interpersonal
- Active listening
- Organized
- Leadership
- Collaboration
- Conflict resolution
- Hospitality service expertise
Accomplishments
- JVB Girls' soccer 2016
- Honor Roll 2018-2020
- Employee of the year Brick & Brew 2025
Affiliations
- Best Buddies Club 2019
Club organization dedicated to enhancing the lives of individuals with intellectual disabilities through one-to-one friendships.
- Conestoga Hope Club 2019
Helped raise money for the American Foundation for suicide prevention and to spread knowledge about mental health.
- Trilogy Thon Organization 2022-2024
Trilogy is a special interest organization at Penn State. Our sole purpose is to support Thon and our Four Diamonds Families. We contribute to the efforts of thousands of Penn State students by facilitating fundraisers and providing emotional support to our families.
Timeline
Waitress
Marzonis Brick oven & Brewing Co.
09.2023 - 05.2024
Customer Service Associate
Urban Outfitters, Inc.
09.2023 - 05.2024
Waitress
Brick and Brew
04.2023 - Current
Host, Food Runner, Buser
San Nicolas Assisted Living
08.2017 - 02.2023
Bachelor of Arts - Communications, Media Studies
Penn State University
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