Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Software
Interests
Work Preference
Hi, I’m

Paige Gittelson

Bellmore,NY
Paige Gittelson

Summary

Dedicated and versatile professional with a passion for delivering exceptional customer service and a rich background in the performing arts. Committed to fostering positive experiences and creating memorable moments within the events and entertainment industries, for clients and audiences alike.

Overview

6
years of professional experience

Work History

Escapely

Event Host
04.2021 - Current

Job overview

  • Successfully manage events, leading teams of up to 30 peers and overseeing gatherings of 300+ attendees
  • Provide excellent customer service and foster a positive and inclusive virtual team building environment for participants
  • Conduct virtual meetings with clients globally through platforms such as Zoom, Teams, WebEx, and Google Meet
  • Skillfully orchestrate virtual escape rooms, trivia sessions, murder mystery events, and bingo games
  • Manage technical aspects of virtual events, ensuring smooth operation and troubleshooting any issues that arise
  • Consistent positive client feedback, relationships fostered with repeat clients

Broadway Artists Alliance

Student Advisor
03.2022 - 08.2023

Job overview

  • Acted as a mentor and advocate for students, promoting a positive and inclusive learning environment
  • Coached students on interpretation and character development to help performers connect emotionally with their roles and deliver compelling performances
  • Utilized FileMaker Pro to record comprehensive notes on students' performances, progress, and behavior
  • Proofread and edited student schedules, ensuring accuracy and efficiency in program logistics
  • Successfully facilitated masterclasses taught by industry professionals, ensuring a valuable learning experience for students

Uncommon Goods

Seasonal Customer Service Representative
10.2020 - 12.2020

Job overview

  • Effectively utilized Zendesk to provide customer support via phone, email, and chat, addressing inquiries and resolving issues promptly
  • Processed a high volume of orders, returns, and exchanges accurately and efficiently, ensuring customer satisfaction
  • Assisted customers with inquiries, product information, and resolving complaints in a timely and professional manner
  • Adhered to strict Service Level Agreement guidelines, achieving an average weekly rating of 97%.
  • Received positive customer feedback for responsiveness and problem-solving abilities.

Van Leeuwen Artisan Ice Cream

Scoop Shop Attendant
09.2018 - 04.2019

Job overview

  • Provided exceptional customer service by assisting customers in selecting flavors, toppings, and serving sizes
  • Maintained cleanliness and organization of the shop, including wiping down counters, restocking supplies, and sanitizing equipment
  • Operated cash register and handled transactions accurately and efficiently

Education

New York Film Academy

Certificate from Musical Theatre
03-2019

University Overview

Skills

Event Management: Proficient in overseeing events, including shift management, client engagement, and virtual experience coordination

Customer Service: Skilled in serving customers through phone, email, and chat Demonstrated ability to provide prompt and reasonable solutions

Microsoft Office and Google Workspace: Proficiency in document creation and management

Graphic Design: Strong graphic design skills using tools such as Photoshop and InDesign

Performing Arts: Experienced performer in musical theatre, television, and film

Timeline

Student Advisor
Broadway Artists Alliance
03.2022 - 08.2023
Event Host
Escapely
04.2021 - Current
Seasonal Customer Service Representative
Uncommon Goods
10.2020 - 12.2020
Scoop Shop Attendant
Van Leeuwen Artisan Ice Cream
09.2018 - 04.2019
New York Film Academy
Certificate from Musical Theatre
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Zendesk

FileMaker Pro

Interests

Music

Theatre

Pop Culture

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Paige Gittelson