Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paige Healy

Chicago ,IL

Summary

Organized, proactive, and dependable candidate successful at managing multiple priorities with a positive attitude and a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Server/Bartender

Colletti's
06.2023 - 10.2023
  • Ensured timely and accurate service for customers while providing a joyful and memorable experience as they dined.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Cultivated good-natured relationships with regular customers.

Manager

Avvio
11.2021 - 06.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Stepped into positions varying from server, bartender, to busser in times of need.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Onboarded new employees with training and new hire documentation.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Server/Hostess

Avvio
10.2020 - 11.2021
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Family Nanny

Multiple Families
06.2017 - 08.2021
  • Played games, worked on puzzles, read books, and participated in other engaging activities with young children from ages 2-4 years old.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Front of House Staff Member

Pretty Cool Ice Cream
05.2019 - 04.2020
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Used POS system to enter orders, process payments and issue receipts.
  • Assembled and packaged food items securely to meet company standards.
  • Fostered enjoyable event atmosphere through friendly guest interactions, both inside the shop and at private events.
  • Expanded within the company, working at multiple locations of the shop; Logan Square and Time Out Market in Fulton Market.

Food Catering and Convention Server

Crepes A Latte
06.2019 - 06.2019
  • Fulfilled customers orders promptly and accurately as they arrived to my service booth.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning my personal work station.
  • Punctually arrived to the 10 hour shift for the weekend.


Summer Teen Leader

Chicago Park District, Peterson Park
06.2014 - 08.2016
  • Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
  • Assisted in overseeing our group of up to 30 campers with ages ranging from 5-7 years old.

Education

Associate of Arts - Human Sciences

Harold Washington College
Chicago, IL
12.2021

Skills

  • Hospitality Service Expertise
  • Supervisory Skills
  • Decision Making
  • Customer Relationship Management
  • Cash Handling
  • Staff Training and Development

Timeline

Server/Bartender

Colletti's
06.2023 - 10.2023

Manager

Avvio
11.2021 - 06.2023

Server/Hostess

Avvio
10.2020 - 11.2021

Food Catering and Convention Server

Crepes A Latte
06.2019 - 06.2019

Front of House Staff Member

Pretty Cool Ice Cream
05.2019 - 04.2020

Family Nanny

Multiple Families
06.2017 - 08.2021

Summer Teen Leader

Chicago Park District, Peterson Park
06.2014 - 08.2016

Associate of Arts - Human Sciences

Harold Washington College

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Paige Healy