Paige Healy
Chicago ,IL
Summary
Organized, proactive, and dependable candidate successful at managing multiple priorities with a positive attitude and a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Server/Bartender
Colletti's
06.2023 - 10.2023
- Ensured timely and accurate service for customers while providing a joyful and memorable experience as they dined.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Cultivated good-natured relationships with regular customers.
Manager
Avvio
11.2021 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Stepped into positions varying from server, bartender, to busser in times of need.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Server/Hostess
Avvio
10.2020 - 11.2021
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Explained menu items and suggested appropriate options for food allergy concerns.
Family Nanny
Multiple Families
06.2017 - 08.2021
- Played games, worked on puzzles, read books, and participated in other engaging activities with young children from ages 2-4 years old.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Front of House Staff Member
Pretty Cool Ice Cream
05.2019 - 04.2020
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Used POS system to enter orders, process payments and issue receipts.
- Assembled and packaged food items securely to meet company standards.
- Fostered enjoyable event atmosphere through friendly guest interactions, both inside the shop and at private events.
- Expanded within the company, working at multiple locations of the shop; Logan Square and Time Out Market in Fulton Market.
Food Catering and Convention Server
Crepes A Latte
06.2019 - 06.2019
- Fulfilled customers orders promptly and accurately as they arrived to my service booth.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning my personal work station.
- Punctually arrived to the 10 hour shift for the weekend.
Summer Teen Leader
Chicago Park District, Peterson Park
06.2014 - 08.2016
- Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
- Assisted in overseeing our group of up to 30 campers with ages ranging from 5-7 years old.
Education
Associate of Arts - Human Sciences
Harold Washington College
Chicago, IL12.2021
Skills
- Hospitality Service Expertise
- Supervisory Skills
- Decision Making
- Customer Relationship Management
- Cash Handling
- Staff Training and Development
Timeline
Server/Bartender
Colletti's
06.2023 - 10.2023
Manager
Avvio
11.2021 - 06.2023
Server/Hostess
Avvio
10.2020 - 11.2021
Food Catering and Convention Server
Crepes A Latte
06.2019 - 06.2019
Front of House Staff Member
Pretty Cool Ice Cream
05.2019 - 04.2020
Family Nanny
Multiple Families
06.2017 - 08.2021
Summer Teen Leader
Chicago Park District, Peterson Park
06.2014 - 08.2016
Associate of Arts - Human Sciences
Harold Washington College