Paige Howell
Navassa,NC
Summary
Diligent, with a solid background in providing exceptional customer service in high-paced environments. Some experience in office settings, with a high record average of 78 WPM with about 98% accuracy. Demonstrated strong multitasking abilities and attention to detail. Adaptable, willing to learn, and ready to work!
Overview
4
4
years of professional experience
Work History
Server
The Copper Penny
07.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Head Server
Yosake Downtown Sushi Lounge
11.2022 - Current
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
- Contributed to the restaurant''s reputation for exceptional service by consistently receiving positive reviews from satisfied guests.
Server/Manager on Duty
Brunches, LLC.
08.2020 - 11.2022
- Trained servers on order management, food service quality and how to build rapport with guests.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Kept track of liquor and paper product inventory and ordering.
- Monitored server performance and provided feedback to enhance server delivery.
Education
Associate of Arts - Art Education
Cape Fear Community College
Wilmington, NC05-2023
Interior Design
Living Arts College
Raleigh, NC03-2017
Skills
- Strong Work Ethic
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- High-volume dining
- Sales expertise
- Data Entry
- Accuracy and Attention to Detail
- Behavior Management
- Friendly, Positive Attitude
- Teamwork and Collaboration
Timeline
Server
The Copper Penny
07.2023 - Current
Head Server
Yosake Downtown Sushi Lounge
11.2022 - Current
Server/Manager on Duty
Brunches, LLC.
08.2020 - 11.2022
Associate of Arts - Art Education
Cape Fear Community College
Interior Design
Living Arts College
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