Paige Jackson
Summary
Conscientious and compassionate professional with extensive experience advocating for social and economic well-being of individuals and families. Adept at handling high caseloads and operating in high-pressure environments without sacrificing quality of care. Skilled at providing guidance, support and conflict resolutions. Strong communication skills and committed to helping others.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Case Manager
Homefull
02.2023 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated all aspects of client care, support,
and treatment plans to assist clients in preventing recidivism of homelessness by stabilizing housing situations. - Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Completed CPST documentation and billing spreadsheets.
Legal Assistant
Manley Deas & Kochalski
05.2022 - 01.2023
- Handled office scheduling and made notes for deadlines and motions.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Scheduled appointments, court appearances and dispositions.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
State of Ohio Adjudicator
State Of Ohio
05.2021 - 03.2022
- Developed extensive fact-checking and research skills as result of continuously reviewing different programs and options.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Used assigned government systems and applications to maintain over six-hundred candidate files and file notes.
- Scheduled appointments with applicants to gather information and explain benefits processes.
Street Outreach Worker
Volunteer Work
06.2022 - 09.2023
- Promoted community awareness of homelessness issues through presentations at schools, churches, and other public gatherings.
- Developed partnerships with local businesses to create job opportunities for individuals experiencing homelessness.
- Collaborated with law enforcement officers when necessary, fostering positive relationships between police departments and the homeless population served.
Outreach Worker
Volunteer Position
08.2012 - 03.2016
- Established rapport with community members by actively participating in local events and demonstrating genuine care for their wellbeing.
- Improved outreach program effectiveness by continually evaluating and updating strategies based on community feedback and needs.
- Supported homeless individuals transitioning into housing by connecting them with necessary supplies, furniture donations, and move-in assistance resources.
Education
Bachelor of Science - Communications
Kent State University
Kent, OH05.2020
Skills
- Office Management
- Patient Assessments
- Progress Evaluation
- Social Work
- Patient Monitoring
- Data Entry and Analysis
- Case Management
- Crisis Intervention
- Advocacy
Certification
QMHS Certificate
- QMHS Certification, Homefull - Issued: 03/27/2023
Timeline
Case Manager
Homefull
02.2023 - Current
Street Outreach Worker
Volunteer Work
06.2022 - 09.2023
Legal Assistant
Manley Deas & Kochalski
05.2022 - 01.2023
State of Ohio Adjudicator
State Of Ohio
05.2021 - 03.2022
Outreach Worker
Volunteer Position
08.2012 - 03.2016
Bachelor of Science - Communications
Kent State University
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