Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Certification
Languages
Timeline
Generic
Paige Jacobs

Paige Jacobs

Palm Beach Gardens

Summary

My goal is to provide excellent, quality service to my customers and company. I believe that working in a strong team with good values and standards will reach extraordinary customer satisfaction and ultimately strengthen my team and extend my personal skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hostess / Banquet Server

The Breakers
09.2024 - Current

Ocean House and Steakhouse Hostess, Banquet Server

  • Answered customer questions about hours, seating, and menu information, reservations, and special events
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs and floorplans simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Banquet server

- Hall and table setup according to theme

- Wine and food service

- Buffet service and clearance

- Food and beverage passer

- Clearance and breakdown

- Always ensure to stay present at tables to fulfill requests

and ensure a smooth service flow


Hostess

Lake Naomi Club
05.2024 - 08.2024
  • Greet members in a polite, friendly manner
  • Escort members to table
  • Make and answer phone calls
  • Schedule reservations
  • Clear communication with servers and managers
  • Ensure an easy flow of service on the floor between staff and members

Hostess / Server

Wintergreen Ski Resort
02.2023 - 07.2023
  • Greet and seat guests
  • Make reservations, answer phone calls
  • Setup and breakdown of restaurants, take food and beverage orders, served food and beverages, worked large parties alone up to 30 people, occasionally worked in banquets up to 500 members

Server

Frenchman's Creek Beach & Country Club
10.2022 - 01.2023
  • Server in pavilion, poolside café, and golf café, where I greeted and seated guests, took food and beverages, served food and beverages, worked member events up to 400 guests, and worked private parties in member's homes, setup and breakdown of restaurants
  • I worked one day a week in the tennis pro shop where I prepared schedules and tournaments for members, and sold inventory

Housekeeping, Front Office, Food & Beverage, Kitchen, Banquets

Cape Pillars Hotel
02.2021 - 07.2021
  • College internship where I worked in conferences, baby showers, weddings, birthday parties, graduations, and other large events
  • I worked in the kitchen where I prepared food and served food
  • I worked in housekeeping for rooms and public areas, front office where I greeted and seated guests and made reservations

Education

Diploma - Hospitality Business Management (NQF 6)

IHT HOTEL SCHOOL
01.2022

National Senior Certificate - UMULASI (NQF 4)

Homeschool
01.2019

High School -

Fairmont High School
01.2016

Skills

    Safe food handling

  • Special requests handling
  • Food running
  • Service prioritization
  • High volume dining
  • Hospitality and accommodation
  • Teamwork and collaboration
  • Cultural awareness
  • Customer-oriented
  • Workflow coordination

Accomplishments

  • Language Competency – English & Afrikaans
  • Computer Literacy – Microsoft Office + OPERA Propety + Nightsbridge + Open table management System (front office, hostess & f&b)
  • Hospitality Skills – Front office, F&B (host and server, and banquet server), Housekeeping, Kitchen, Sports office

Personal Information

  • Age: 25
  • Dependents: None
  • Gender: Female
  • Nationality: South African

Certification

  • International Wine Knowledge – Sombresa Wine Certifictate
  • First Aid Level 1 – Dynamikos First Aid Certificate
  • TEFL/TESOL - Certified teacher for the English language, both overseas and online classroom environment

Languages

Afrikaans
Native or Bilingual

Timeline

Hostess / Banquet Server

The Breakers
09.2024 - Current

Hostess

Lake Naomi Club
05.2024 - 08.2024

Hostess / Server

Wintergreen Ski Resort
02.2023 - 07.2023

Server

Frenchman's Creek Beach & Country Club
10.2022 - 01.2023

Housekeeping, Front Office, Food & Beverage, Kitchen, Banquets

Cape Pillars Hotel
02.2021 - 07.2021

National Senior Certificate - UMULASI (NQF 4)

Homeschool

High School -

Fairmont High School

Diploma - Hospitality Business Management (NQF 6)

IHT HOTEL SCHOOL
Paige Jacobs